Sources: Hilton Stops Dickering Around With Reduced Commissions

By | July 22, 2016

Hilton Worldwide is no longer considering reduced commissions on its member rates, according to sources. Hilton press officials did not respond to requests for comment sent Thursday morning. This a relief for travel agents and their business customers. Yet, concern about exposure to changes in supplier revenue — especially from hotels — will remain. “We do worry about… Read More »

GBTA Committee Praises AA, Delta And Partners For Media Bag Work

By | July 21, 2016

Denver — The media have a lot of baggage. Seriously, when they travel, employees at companies like CBS often lug loads of equipment. Fees for excess bags can easily swamp the cost of a ticket. On many trips, these travelers need to go beyond the airlines’ normal bag limits. Alliance partners of American Airlines and Delta Air Lines during… Read More »

AA, Concur Announce TripLink Collaboration

By | July 18, 2016

[UPDATE, Nov. 15, 2016: British Airways and Iberia agreed to participate in Concur TripLink. A Concur official indicated that there is “no timeline to share at the moment” for when the American Airlines Oneworld alliance and joint venture partners expect to go live.] Concur signed American Airlines to its TripLink supplier-direct program. AA joins Air Canada, Etihad, Lufthansa… Read More »

FCM Travel Solutions Takes Mobile TMC Service To A New Level With Messaging

By | July 12, 2016

FCM Travel Solutions soon would like you to meet Sam, a multi-platform mobile messaging service bringing e-concierge and virtual agent concepts into the managed arena. The Company Dime last month previewed the platform, which FC USA has been testing internally. About 20 users from FCM Travel Solutions’ largest corporate customer also are testing it, and its second-largest will participate as well.… Read More »

Pana Downplays Commissions In Unmanaged Business Travel Service

By | July 11, 2016

It’s hard to keep track of all the startups now addressing small or unmanaged business travel. They’re applying a number of concepts including rewards, texting, personalization and artificial intelligence. They promise a better user experience than existing corporate booking systems offer. Investors during the past two years . . . The full article is available to subscribersClick here for purchase… Read More »

Lodging 2017: Buyers May Be ‘More Aggressive’

By | July 6, 2016

When Bjorn Hanson last year published his preliminary outlook for 2016 corporate negotiated hotel rates, the New York University professor predicted buyers might suffer their biggest increases in years. It didn’t happen. The aggressive prognostication followed several years in which hotels outperformed expectations on rates. Entering 2016, Hanson said last month, “There was a sense that the increase… Read More »