Traveler Engagement Feb. 9, 2017 Thanks to all our attendees and speakers! Listen to a recording of the live teleconference. A big part of travel management is traveler management, or it should be. Our sixth teleconference featured four practitioners discussing the tools, metrics, benefits and challenges of traveler engagement. Speakers: Festive Road associate Mia Andersson, Shire senior…
[UPDATE, June 28, 2017: BCD Travel’s Advito slightly raised several of its 2017 airfare projections, owing to strong global demand and improving economic conditions. It also increased to $52 per barrel from $50 its assumption for the price of oil, due to geopolitical tension. “Efforts by airlines to push up prices have so far had…
Integration between immersive remote conferencing systems and travel providers was popular several years ago. Marriott and Starwood installed some telepresence rooms. Sabre explored and its GetThere unit built booking systems for conference facilities. American Express Global Business Travel and Carlson Wagonlit Travel partnered with a Cisco reseller. It all fizzled. Last month, BCD Travel announced…
Former BCD Travel research director Claudia Unger points out that 76 U.K. universities offer a combined 450 tourism-related degrees, none of which focus on corporate travel. If a new program started, her recently published book could fit on the reading list. “Corporate Travel: Hiding in Plain Sight” (CreateSpace Independent Publishing Platform, 2016) is written at…
When a CFO says the company will cut its more than $100 million travel budget in half, only suppliers need to panic. For travel managers, it’s like a power-up. That’s how Ike Ihenacho has spent the past year and a half of his professional career — unleashing newfound power at $30 billion snack maker Mondelēz International. Thanks to data consolidation from United…
[UPDATE, Nov. 24: Forecast data from American Express Global Business Travel is included.] [UPDATE, Oct. 1: Information from NYU’s outlook on expected hotel rate increases is included.] For 2016, corporate travel buyers should expect hotel rate growth in the low- to mid-single-digit percentages while airfares on average show little change. Those are the bottom-line conclusions forecast by BCD…
Airbnb last month announced that “business demand” surged and more than 1,000 companies had “formally” made it “part of their corporate travel programs.” The statement garnered press about corporate executives clamoring for the service, but it overreached. After our queries, Airbnb deleted the word “formally” from its announcement. [UPDATE, Sept. 21: Oddly, Airbnb has since reinserted the…
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