Washington, D.C. — American Airlines agreed to use the ARC Corporate Intelligence tool for contract management. ARC CI launched with United Airlines in 2020 as an alternative to the market-leading Prism platform, owned by Sabre. An AA official did not comment on whether the airline would continue using Prism. AA signed on in December 2023,…
Southwest Airlines finished last year with roughly 12 percent of U.S. domestic managed corporate travel bookings, based on its analysis of ARC data, up from zero four years earlier. The jump resulted from a combination of market and Southwest-specific developments. Measured by passengers, the dataset encompassed global distribution system bookings through a few dozen of…
It’s easy to understand why a travel management company would think twice about declaring support for Traxo. The company’s data capture solution helps corporations justify loosening booking channel policies. That’s outdated thinking, according to Traxo, its customers and some other observers. Regardless, Traxo announced work with American Express Global Business Travel last year. Now, it…
Asked how corporate travel buyers should deal with fares found outside preferred booking channels, Cisco senior global procurement service leader for travel and card Carlos Almendros said, “You’ll get a different answer for every buyer.” Travel managers also speaking at the Global Business Travel Association convention last month supported the variety of approaches and considered…
U.S. government domestic airfare data published a few weeks ago showed a deepening downward trend. A few Wall Street analysts and Delta CEO Ed Bastian said that information did not reflect market realities. But data from several other airfare benchmarking sources, including a trio of corporate travel data handlers, formed a consensus: despite solid demand…
The Wall Street Journal on Monday caught up to the significant changes at American Airlines. The article hit several themes covered in the trade press over the last six months. Its headline and sub-headline reflect the debate over whether AA is responding to the changed business market or trying to remake it. Raymond James analyst…
Three-quarters of a huge industry is a huge industry. With messy year-over-omicron first-quarter comparisons behind it, corporate travel has settled in to its traditional single-digit percentage growth pattern and is now at about 75 percent of its pre-pandemic self. It’s been there for most of 2023. American Express Global Business Travel on Tuesday said transactions…
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