National Travel’s Ted Lawson has read the industry headlines and considered the arguments. His 40-plus years in travel management (after seven in air travel and lodging) and focus on customer service tell him that it’s time for a somewhat retro client pricing model: 3.x percent of the airfare. The x depends on online adoption. “This…
With growing awareness this year about the work needed for greater diversity and inclusion, and the benefits of taking it on, the travel community has responded. Groups like the Black Men’s Travel Network and the TAMS Breakthrough Diversity committee sprung to life following the social justice movements that swept across America this year in response…
American Express sees opportunity to capitalize on competitors potentially backing away from the corporate card business. When it comes to business travel, “CFOs and CEOs are not rushing to get back any time soon,” said Amex chairman and CEO Steve Squeri during a Bernstein conference on Thursday morning. “There will be a fundamental shift over…
A shareholder in American Express Global Business Travel is suing two investment firms, Carlyle Group and GIC, to get them to stick to their agreement to buy into the travel management company as announced in December. “An American Express Global Business Travel shareholder, the Juweel group, filed a lawsuit against the Carlyle Group and GIC…
Coupa execs on Monday confirmed it bought Yapta for about $100 million, but said the new property would underperform relative to original expectations. Wex acquired fellow payments firm eNett at what one analyst called a “steep” multiple. Recent acquisition activity is far from the only thing that looks upside-down in the new environment. Forecasting is…
As part of a recapitalization agreement announced Tuesday, existing and new investors in the American Express Global Business Travel joint venture made a ten-year commitment. Chairman Greg O’Hara intends to stay in the role that long, as well. Owners affirmed a $5 billion value for the company, including debt. During a Wednesday phone interview, O’Hara…
BCD Travel on Thursday announced it would become UATP’s first travel management company issuer of lodge card accounts. An official from CWT said the TMC expected soon to make announcements about payment partnerships for next year. TripActions is said to be working on a card. There’s also the TravelBank-Brex partnership, not to mention the new…
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