Corporate travel players continue to smooth out the seams in virtual payment use, especially at hotel check-in where confusion remains commonplace. Sabre is testing the placement of virtual payment indicators along with booking info in its global distribution system. Associations are working on a new payment “channel” that would operate in parallel to booking channels….
Treasury & Risk magazine last month recognized Bristol-Myers Squibb for new payment programs that include virtual cards for meetings and a switch to Citi for greater acceptance. The company implemented the multi-faceted program in 32 countries within eight months. Sara Friedlander, BMS director of enabling services for global procurement, spoke on the magazine’s May 22…
New research by Morgan Stanley analysts suggested the prolonged period of strong corporate travel demand may hit speed bumps this year. After surveying 203 corporate travel managers last month, Morgan Stanley concluded that “travel budget expectations are the lowest they’ve been in recent history.” The March survey updated Morgan Stanley’s findings from a November poll….
[UPDATE, June 14, 2019: Starting June 17, users of Southwest Airlines’ Swabiz corporate booking portal must insert their credit card’s three- or four-digit security code. According to the airline, that includes those using a “Swabiz ghost card” (when card info wasn’t stored before June 17), those using a stored personal card (for the first purchase…
San Diego – Industry players are working to smooth out the rough spots in virtual payment for managed travel. Even without commonality across all the players, many travel program managers are finding the benefits of virtual payment too good to pass up. Reducing fraud, streamlining reconciliation and making things easier for travelers without corporate plastic…
Travel management’s top priority for a long time was cost control. Now, duty of care and traveler safety are front and center. Traveler satisfaction continues to rank a bit lower (1, 2). Nevertheless, corporate travelers seem to be a pretty satisfied bunch, at least according to 2017 industry research. It sounds counter-intuitive. Business travel is grueling. The list…
Travel Leaders Group in July acquired Raleigh, N.C.-based Travel Management Partners. It’s another in a string of deals pushing TLG to the extremes of travel agency heft. Twenty-three year-old TMP employed about 135 people as of a year ago. According to The News & Observer of Raleigh, TMP in 2015 arranged more than $300 million in travel…
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