The innovation in virtual payment is clear, as are its challenges. New standards hold some promise for a primary use case, lodging, but have a ways to go. A Hotel Electronic Distribution Network Association and Hospitality Technology Next Generation joint task force has been working on specifications under the Open Payments Alliance umbrella for a…
While there are plenty of Covid vaccine mandates for indoor places around the country and the world, there are few for hotels. In the United States, they’re limited to a handful of smaller boutique hotels and leisure/resort properties — for now. A few other countries already enacted rules requiring proof of vaccination for lodging guests,…
Pundits are kicking around when and whether business travel will recover, but the pivotal question is how. It’s all about cooperation. Teamwork has had mixed success this year at the industry and federal levels. Days away from the psychological clean slate of 2021, Mike McCormick’s Travel Again released a framework for recovery. Backed by the…
Hotels are taking hygiene very seriously. Instilling confidence is the top strategic challenge, but the practicalities are difficult. One is getting the specifics of new cleanliness programs and certifications in front of travelers when they book. Travel management companies, booking tech providers and others are working to address the issue. BCD Travel global hotel practice…
Buyers may or may not issue formal RFPs for next year’s hotel rates, but most will look for assurances that properties are safe. There’s an array of new, branded hygiene programs announced by chains, certifications from various entities and recommendations from health authorities and industry associations. There’s a lot of commonality between these programs but…
“When I don’t know the answer, I might ramble on.” The humble comment during a webinar last week by a leading thinker on corporate travel management, Microsoft’s Eric Bailey, also describes the entire profession these past few weeks. Countless webinars and conference calls allowed folks to stay connected — itself a vital thing. But while…
The U.S. Department of Transportation through Jan. 31 is accepting submissions for its first annual Combating Human Trafficking in Transportation Impact Award. DOT is giving out a $50,000 prize “to incentivize an increase in human trafficking awareness, training and prevention among transportation stakeholders.” The introduction of the award program coincides with National Slavery and Human…
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