You can’t manage what you don’t measure, but how do you measure? That question has hindered the business travel sector’s assessment of environmental impact for years. Two-thirds of 216 buyer respondents to a GBTA poll this month said sustainability had prompted them to review travel policies — the most of any listed factor. Yet, in…
As businesses send their people back on the road in growing numbers, there’s a lot for travel managers and travelers to remember about risk prevention, mitigation and response. At the same time, with employees working from home or just about any place they want, there are many more environments for organizations to keep tabs on….
The disparity in what the largest travel management companies pay men and women really doesn’t amount to much, according to the firms. Data reported to the government of the United Kingdom tells a different story, at least for their employees there. American Express Global Business Travel said its U.K. gender pay report painted a misleading…
Corporate policies and training programs should facilitate and encourage post-trip recovery to mitigate the ill effects of international business travel, according to new research. That could mean allowing extra time to deal with jet lag or personal tasks, encouraging relaxation during trips, establishing minimum rest periods between long-haul excursions or suggesting moratoria on work communications….
The cost of sustainability is beginning to hit corporate travel more directly. Air France and KLM in January initiated a Sustainable Aviation Fuel surcharge on all tickets for flights departing France and the Netherlands. It ranges from 1 euro to 12 euros, based on distance flown and class of service. Isolated reports of hotel properties…
No one should be surprised that it’s coming, and consultant Mark O’Brien expects it in the second half of this year: higher pricing for transportation and lodging. What does it mean for corporate travel buyers? According to O’Brien, a BCD Travel exec until 2021 who now runs Avenue5 Consulting, hotel prices will be up by…
Among the materials made public last week by American Express Global Business Travel was a chart showing how the Net Promoter Score for Egencia and Amex GBT exceeded those of some key rivals, in some cases by quite a bit. GBT didn’t conduct the study; McKinsey & Co. ran it in July and August for…
End of content
End of content
