Posted in Productivity Reporting Risk Service

Travel Management On The ‘Precipice’ Of Better Using Data For Improved Traveler Experience

A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey…

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Posted in Distribution Productivity

Mobile Air Bookings Poised To Enter Corporate Travel’s Mainstream

It was inevitable. Following hotel bookings, air bookings are coming in full force to mobile devices for corporate travel. Concur, Egencia and several other travel…

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Posted in Payment

With Success Stories Piling Up, Industry Seeks Common Virtual Payment Processes

San Diego – Industry players are working to smooth out the rough spots in virtual payment for managed travel. Even without commonality across all the…

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Posted in Distribution Service Suppliers

GDS Conversions: Easier Than They Once Were, But Still Tricky

It’s potentially disruptive to a business travel operation when a travel management company changes global distribution systems. Managing such a change could be top of mind…

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Posted in Distribution Suppliers

Hotel Content Aggregators Find A Place In Corporate Programs

San Diego – It wasn’t always this way, but the current thinking is that consumer-originating hotel content aggregators have a role in managed travel. Look…

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Posted in Careers Culture Methods

Service Providers See Growing Interest In Travel Manager Outsourcing

Travel manager outsourcing is getting more attention among some service providers. Representatives from travel management companies and independent consultants gave a few reasons for more…

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Posted in Suppliers

TripActions Wants You To Know It’s Serious About Customer Care, Global Ambition

San Diego — To some, the TripActions marketing takeover at the Global Business Travel Association convention this week was misplaced. Isn’t the company targeting the…

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