We broke the news on December 1 but it’s still sinking in. After hearing no mention of it on investor calls, we tried to contact the loquacious JPMorgan Chase analyst Jamie Baker to talk about it. We didn’t get a hold of him. This week, Baker told AA, “It feels as if you are taking…
Amazon is moving to BCD Travel from CWT, although the latter will continue to provide lodging services to the retailing giant. “We want to thank CWT for their partnership and work,” wrote Hillary Dallas, Amazon director of global travel and events, in a Wednesday email confirming the development. “As part of our regular course of…
Ninety percent of about 60 travel management company personnel polled in January by GBTA expected their firms to increase staff size in 2023 compared with last year. Forty-six percent said their companies were still smaller than they were before Covid. TMC staffing shortages and resulting service problems are not as widespread as they were several…
Domestic U.S. airfare growth has moderated and there’s potential for the same in some long-haul international markets. Any company with an appreciable volume of international air travel should see it as a high-value area for spend management. According to Advito, January bookings as of last week for business class tickets to and from North America…
Traveler tracking and TMC reporting systems couldn’t handle the crush of cancellations as SARS-CoV-2 raced around the globe almost three years ago. Inaccurate reports on traveler locations had companies spinning wheels. Is the industry ready for another large-scale event? In some ways, yes. Mostly no. And evolving airline distribution strategies are complicating everything. Things will…
Despite strong underlying demand, slowly recovering business travel, constrained capacity and rising costs, business airfares slipped in 2022. There are indications that fare growth in 2023 will be modest, at least in North America. American Express Global Business Travel in December said it anticipated a roughly 3 percent increase for corporate airfares within the region…
The business travel recovery is slipping as the year winds down. After a flattening in the spring and a pop in early fall, industry data in recent weeks showed declining volumes relative to 2019’s baseline. The rapid rebound in early 2022 is a memory and corporate volumes remain well below the peak from three years…
End of content
End of content
