BCD Travel

Researchers: Take Breaks To Maximize Effectiveness Of International Business Travel 

Corporate policies and training programs should facilitate and encourage post-trip recovery to mitigate the ill effects of international business travel, according to new research. That could mean allowing extra time to deal with jet lag or personal tasks, encouraging relaxation during trips, establishing minimum rest periods between long-haul excursions or suggesting moratoria on work communications….

Sustainability Fees Crop Up As Questions Linger On Carbon Accounting

The cost of sustainability is beginning to hit corporate travel more directly.  Air France and KLM in January initiated a Sustainable Aviation Fuel surcharge on all tickets for flights departing France and the Netherlands. It ranges from 1 euro to 12 euros, based on distance flown and class of service. Isolated reports of hotel properties…

Forecasters: Business Travel Pricing Set To Rise This Year

No one should be surprised that it’s coming, and consultant Mark O’Brien expects it in the second half of this year: higher pricing for transportation and lodging. What does it mean for corporate travel buyers? According to O’Brien, a BCD Travel exec until 2021 who now runs Avenue5 Consulting, hotel prices will be up by…

Amex GBT Claims ‘Highest’ Net Promoter Scores Based On McKinsey Survey It Won’t Share

Among the materials made public last week by American Express Global Business Travel was a chart showing how the Net Promoter Score for Egencia and Amex GBT exceeded those of some key rivals, in some cases by quite a bit. GBT didn’t conduct the study; McKinsey & Co. ran it in July and August for…

Op Ed: Danny Hood On Recovery Strategies For The Travel Industry

Danny Hood has seen it all during a career spanning four decades. In 1993 he joined WorldTravel Partners, which became WorldTravel BTI in 2001 and BCD Travel in 2006. He served the company as president of the Americas until 2010. Over the years, corporate travel boomed and busted a few times, and Hood was involved…

Reporter’s Notebook: GBTA Hosts A Rallying Cry For Decarbonizing Aviation

At its annual convention this month in Orlando, the Global Business Travel Association delivered on a promise to make sustainability a primary focus. It announced new initiatives for buyer and supplier members while speakers used the soapbox to implore the industry to leverage its enormous spending power to kickstart sustainable aviation fuel funding.  Sustainability encompasses…

Reporter’s Notebook: Announcements Timed With GBTA Convention Address Recovery, Risk, Service

The Global Business Travel Association on Wednesday welcomed back its Media Day event at the start of the annual convention. More series of presentations than press conference, the event requires presenters — companies that sponsor or exhibit at the convention and pay extra to be involved — to agree to withhold their announcements until the…

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