Posted in Distribution

Frustrated With Airlines’ GDS Bypass Programs And Threats, BCD Travel Pays Microsoft To Build An Agent Desktop

BCD Travel is paying Microsoft about $20 million for a multi-GDS search and booking desktop system that also could help agents manage bookings made outside…

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Posted in Culture Suppliers Sustainability

Big Companies Turn To Biofuel To Help Cut Business Travel Air Emissions

It seems each new week brings another announcement about plans for sustainable aviation fuel. Several European airlines recently gave customers opportunities to get involved. Microsoft…

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Posted in Distribution

With UK’s Business Travel Direct And BA, SAP Concur Flies Through NDC Headwinds

New York — For SAP Concur, NDC is a “mess,” a “grey area,” and a “huge job.” But there is progress. That includes a recent…

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Posted in Distribution Suppliers

British Airways, Iberia Raise Distribution Surcharge

[UPDATE, May 8, 2019: British Airways and Iberia upped fees on bookings outside their preferred distribution channels to $14, 12.50 euros and £10.50, effective May…

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Posted in Negotiating Reporting Suppliers

AA Builds Reporting Portal As Big Three U.S. Carriers Share More Client Data, Push Soft Benefits

The three major U.S. network airlines are big on providing account-specific information. This can relate to spending, contract performance, ancillary services and operational metrics. Delta…

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Posted in Distribution

GBTA Convention Highlights Push For ‘Omni-Channel’ Airline Distribution

San Diego – Participants at last week’s Global Business Travel Association convention showed a stronger spirit of collaboration on alternative airline distribution than in years…

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Posted in Distribution

TMCs Get To Work On NDC

Some travel management companies are coming to grips with the New Distribution Capability, and they’re not going it alone. Global distribution systems, agency networks, tech…

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