British Airways

American Airlines corporate portal||Krissy Herman
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AA Builds Reporting Portal As Big Three U.S. Carriers Share More Client Data, Push Soft Benefits

The three major U.S. network airlines are big on providing account-specific information. This can relate to spending, contract performance, ancillary services and operational metrics. Delta Air Lines in 2014 and United Airlines last year activated self-service reporting portals. Now comes American’s. American Airlines in June unveiled a portal for travel agencies. In the fall it will test…

Kathy Morgan

GBTA Convention Highlights Push For ‘Omni-Channel’ Airline Distribution

San Diego – Participants at last week’s Global Business Travel Association convention showed a stronger spirit of collaboration on alternative airline distribution than in years past. Notwithstanding mixed takes on the specifics, attendees and speakers reinforced the theme that corporate customers need the same sets of product and service options regardless of where they shop. New…

airlines NDC|James Gilmour

TMCs Get To Work On NDC

Some travel management companies are coming to grips with the New Distribution Capability, and they’re not going it alone. Global distribution systems, agency networks, tech companies and the standards purveyor itself, the International Air Transport Association, are there to help. Most of the action is in Europe, although IATA recently highlighted U.S.-based WTMC as a…

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With A ‘Neutral’ Impact From GDS Fee, Lufthansa Banks On Channel Shift

When Lufthansa Group in mid-2015 informed the market of a new distribution strategy, one stated objective was to lower associated costs. The company expects to prove wrong the skeptics and start achieving that by the end of 2018. Lufthansa’s financial reporting does not offer enough detail to completely validate progress, but there are indicators of…

WTMC Sarosh Waghmar

Little-Known WTMC Doggedly Charts NDC Path With American Airlines, British Airways

Though it claims more than 75 consolidated or shared clients including Dropbox, Iconiq Capital, Soros Fund Management and Spotify, New York-based WTMC is something of a corporate travel secret. Considering the trail it’s blazing for alternative airline distribution, it will be hard to stay quiet. WTMC is the first agency in the United States testing…

NDC-As-Lever Is Loser In GBT Buy Of HRG
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NDC-As-Lever Is Loser In GBT Buy Of HRG

There will be winners and losers if the proposed acquisition of Hogg Robinson Group’s travel management company unit by American Express Global Business Travel happens. One of the wounded is neither person nor company. It’s a program: the New Distribution Capability. Don’t blame NDC. It’s just a messaging standard. The real loser is the method…

|Eric Altschul

Sources: British Airways Pressures U.S. Travel Agencies On Private Channel Deals

British Airways gave deadlines of this week to some U.S. travel agencies that had not signed a private channel agreement waiving its GDS surcharge. After the megas, U.K. agencies and Expedia, not every travel management company offered the deal signed up, according to sources. For agencies, agreeing to the private channel endorses a model that sacrifices GDS…

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