A few months into piloting virtual payment, the quarter-of-a-billion-dollar State of California T&E program already has realized benefits. Tied to policy mandates and program consolidation, the alternative payment mechanism made life easier and more productive for travelers and administrative staff. It took a while to get to this point, still a work in progress. California…
[UPDATE, August 20, 2018: The Department of Defense picked SAP Concur to build a new travel system. Working with Accenture Federal Services, Booz Allen and CWTSato Travel, Concur is tasked with delivering a “prototype” within 24 months.] No one spends more on travel for work than the U.S. military. Its mission to modernize how it goes…
[UPDATE, Aug. 21, 2017: Concur plans in September to run virtual payment pilots with travel management companies that have gone through a “readiness” program. In an update for TMCs, Concur indicated that they must have a relationship with Conferma and support virtual payment for both Concur Travel and offline reservations. Concur also indicated that the…
Payment May 11, 2017 Payments underpin travel management. Ease-of-use for travelers and data for employers are vital. To delve into this topic, we talked one-on-one with Citi managing director Gonca Latif-Schmitt, head of the bank’s commercial card business in North America. Topics included the challenges with data at each step of the payment lifecycle, how customer…
JPMorgan Chase will exit the international commercial card business at the end of the year, and that has partners and clients scrambling. Competitors including American Express and Citi stand to benefit from an unscheduled influx of requests for proposals. Unplanned is how one JPMorgan Chase corporate card customer described the situation. “We got official notice in January,” said…
When Morgan Stanley and Citi authorized employees to use Uber, cynics scoffed that they were just trying to earn Uber’s business. Managing an Uber IPO, for example, would be lucrative. The Company Dime set out to prove the skeptics wrong, but could not. Supplier vetting is a standard procurement and travel management process. Sensible practice calls for close…
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