Many surveys have sought to determine how companies can improve the travel experience by capturing sentiments about this perk or that convenience. GoldSpring Consulting went further by ascribing costs and building a model to calculate the price of greater traveler satisfaction. It already produced surprising results about priorities and potentially easy program improvements. The effort…
AmTrav CEO Jeff Klee is getting frustrated by tokenism and perfunctory action when it comes to sustainability and corporate travel. On the 2022 business travel conference circuit, sustainability and purposeful travel were all the rage. Panelists at events large and small touted the urgency to reduce travel and, with it, carbon emissions. Given the chorus…
Researchers again found virtual communication offers “limited” capacity to replace face-to-face meetings. But with support for predicted reductions of between 20 percent and 30 percent in business travel volume due to trends accelerated by the pandemic, they argued that understanding how businesspeople choose between travel and virtual “has become urgent.” Researchers at the University of…
Travel sourcing manager-turned-career coach Lea McLeod told us last year that ageism was “alive and well in the job search market.” That also goes for the workplace generally. But even though it’s common, leaders can recognize and combat ageism to make organizations equitable, supportive and inclusive. In this article, Nicole D. Smith, editorial audience director…
The decision by the Orlando World Center Marriott to host a White Nationalist conference offers a “moment of reflection,” according to Grant Caplan, the Global Business Travel Association’s Diversity Committee chair. Reports by the Orlando Sentinel and HuffPost of the Feb. 25 America First Political Action Conference dominated some social media feeds following the event….
Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…
Corinne Post is a professor of management in Lehigh University’s College of Business. Boris Lokshin is associate professor at Maastricht University. Christophe Boone is a professor of organization theory and behavior at the University of Antwerp. Their article is republished here with permission as part of our licensing program. We welcome your comments below. Research…
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