Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…
[CORRECTION, Oct. 19, 2022: The original version of this article included outdated information about some Southwest Airlines leisure routes not available to Deem users via certain shopping channels. There are no longer any such restrictions.] Southwest Airlines early this year began “limited” participation in the Google ITA QPX airfare search and shopping system. Corporate online…
You can’t manage what you don’t measure, but how do you measure? That question has hindered the business travel sector’s assessment of environmental impact for years. Two-thirds of 216 buyer respondents to a GBTA poll this month said sustainability had prompted them to review travel policies — the most of any listed factor. Yet, in…
Reporting on industry recovery, some travel suppliers have pointed to an uptick in trips that combine business and leisure. Such blended activity is nothing new, but the pandemic elevated its profile thanks to the changing nature of work, more employee-friendly approaches and the shock to travel itself. For organizations, the related considerations include whether to…
As corporate travel managers work to meet their leaders’ dictates on climate change, they have new needs. Travel management companies, tech firms and other service providers continue developing solutions. CWT, for example, partnered with carbon intelligence platform Thrust Carbon to provide carbon footprint indicators on its myCWT mobile and web booking points of sale. Point-of-sale…
If all goes according to plan, Deem’s corporate booking tool and mobile apps this summer will be the first of their kind to allow Uber for Business users to book scheduled and on-demand rides. According to Deem head of mobility Nikolaj Koester, about nine in 10 trips through ridehailing companies are on-demand. “You’ve never been…
As corporate travel event organizers and information providers continued to highlight Diversity, Equity and Inclusion, the needs of travelers with disabilities this year came to the fore. The BTN Group this summer ran an online event diving into the challenges of accessibility in travel. The topic found its way to other trade publications and one…
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