Tag Archives: Deem

Squabbling Some, Online Booking Tool Providers Address Negative Perception

New York – More than 20 years since their invention, corporate online booking tools don’t generate much respect. Executives with three of them last month channeled the notion during a panel discussion that mixed updates on development priorities with good-natured ribbing. Representatives of market leader Concur, reinvented Deem and North America newbie Amadeus Cytric touched on familiar issues like system reliability, the… Read More »

Shutdown Of Google QPX ‘Express’ Faring Solution Shouldn’t Disrupt Corporate Travel Tech

Google revealed plans to shut down on April 10, 2018 the API for a light version of its shopping and faring service. Acquired by Google half-a-dozen years ago, ITA Software’s advanced pricing and shopping capabilities had become a go-to alternative to similar global distribution system functionality. Its standard QPX product is used by a number of travel providers including… Read More »

Providers Pivot And Partner In Travel Risk Mgmt.

Breaking into travel risk management is no easy task. One startup whose leaders spoke at the 2016 Global Business Travel Association convention pivoted away from TRM. Some are focusing on one TRM component and partnering for others. It’s an active sector, with a few providers now targeting the small and medium enterprise market for the first time. Heavyweight… Read More »

American Express Global Business Travel Makes Ground Transport Play With Mozio

American Express Global Business Travel will use ground transportation platform Mozio to offer clients a range of options through an agent portal, the KDS booking tool and the GBT mobile app. Mozio also works with Carlson Wagonlit Travel, which owns a piece of the five-year-old marketplace of roughly 3,000 transport providers. Inventory includes public transit systems, black cars and… Read More »

CWT Using Points, New Rate System To Capture More Hotel Bookings

Many travel management companies and tech firms are working to process more of their clients’ hotel bookings. Continuing its push, Carlson Wagonlit Travel is rolling out a simplified rate aggregation system and using loyalty points as incentives. During a Wednesday interview, CWT president of hotels Scott Brennan said some clients in Europe that use the KDS and Traveldoo… Read More »

Chasing Lyft And Uber, Ground Transportation Industry Pools Resources

[UPDATE, March 10, 2017: In another example of ground transport convergence, Hertz Europe aligned with Blacklane to provide cars with professional drivers. The “first stage” of an international roll-out brought the program to nine European countries. Customers can request airport transfers, limousines and other chauffeured services via direct Hertz sales channels. The company said it’s aiming to provide… Read More »

Evolving Travel Policies Challenge OBTs

Travel suppliers want to provide personalized offers to travelers. Some travel managers want to customize travel policies to better fit individual travelers and the specifics of a trip. The problem is, some online booking tools can’t or don’t easily handle the nuances. OBTs connect with traveler profiles. Those often include basic data like an employee’s level in the… Read More »

Dav El BostonCoach, EmpireCLS Jump Into Ground Technology Fray

[UPDATE, Jan. 27, 2017: Dav El BostonCoach parent Marcou Transportation Group acquired GroundLink and LimoAnywhere. “These companies provide us the opportunity to directly compete” with Uber, Lyft and other so-called transportation network companies, according to a statement from Marcou CEO Scott Solombrino. He noted that implementing auto-dispatch and “geospatial pricing” capabilities will help Marcou offer “the industry’s first… Read More »

Ground Transportation’s Battle For Convenience

Uber and Lyft mastered the technology to make the on-demand car experience simple and nearly immediate. Traditional black car operators are trying to do the same. But their world is a complicated patchwork of platforms, patents and partnerships. No initiative has unified the industry, and more pop up all the time. Sorting out on-demand capabilities means aggregating supply… Read More »

Deem To Get $34 Million In Funding; Grady Out

[UPDATE, April 19, 2017: Deem redesigned and rebranded its software suite as ‘Work Fource.’] [UPDATE, April 15, 2016: A Deem official indicated the company does not agree with the CrunchBase figure for total investment in Deem; the official did not provide a different figure.] With founder Patrick Grady out and new funding in, Deem anticipates layoffs and a narrowed product focus… Read More »