Direct Travel

Taking ‘Short-Term’ CEO Role At Spotnana, Singh Expects More Focus (Audio)

Spotnana’s founding CEO, Sarosh Waghmar, announced Monday that he would step into the chief product officer role and share the chairmanship with executive chair Steve Singh, whom the company named CEO.  It’s a “short-term” assignment, Singh said Tuesday during a live interview on LinkedIn in which he also discussed his “perfect trip” vision, AI and…

Travel Management Companies Rethink Spotnana Following Direct Travel Buy

Direct Travel’s acquisition by investors led by Steve Singh is a bold move that comes with risks. Spotnana, in particular, already faced sticking points on the economics of collaboration with travel management companies. One of the largest TMCs familiar with those issues has called the Direct Travel buy a game changer. “They have moved, from…

GBTA Poll Finds A Little NDC Progress And An Unyielding Cohort

About 34 percent of 326 travel buyers polled last month by GBTA said their companies had begun implementing NDC-enabled channels, with varying degrees of success, up from 18 percent a year earlier. But half of respondents said they had not started to implement NDC — essentially unchanged from polls in April and October last year….

Travel Management Company Consolidation Looms

In a Jan. 29 Business Travel News column, SAP Concur Travel president Charlie Sultan  predicted that distribution changes would “disrupt” travel management company revenue streams and combine with tech investment pressures to prompt “further TMC consolidation.” He didn’t cover Concur’s role. Parent SAP considered buying CWT but decided against it last week, according to sources…

American Airlines: No Fees For Agent Access To Sales Support Team

American Airlines will not charge fees when travel counselors call sales support for help, a press official confirmed. This was an open question when AA in February described NDC-specific support capabilities it intended to offer travel management companies.  AA does charge $50 to travelers who are not AAdvantage Executive Platinum or ConciergeKey members when they…

Sabre, TMCs Advance AA NDC Testing

After some initial tests of basic functionality late last year, Sabre and several travel management companies last week started an “expanded pilot” to support fares coming through American Airlines’ NDC-compliant application programming interface. Corporate travel buyers are keen to see progress as they contemplate potentially unwelcome consequences of American’s plan in nine weeks to pull…

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