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Virtual Payment: Just (Kill) The Fax

Virtual payment remains a hot topic in managed business travel. The benefits for companies that employ non-cardholding travelers are clear. Not resolved, however, are the headaches associated with faxing card authorizations. Travel managers wonder why the hotel industry can’t get its act together. It’s not as easy as they would hope. Choice Hotels has received praise for one initiative it’s testing,…

Jack Reynaert And The Profitability Of Knowledge

Meritor global travel manager Jack Reynaert Jr. is a quintessential example of knowledge as power. For the Detroit-area drive train manufacturer, Reynaert established a highly insourced, no-nonsense program. The roads that led him there were a lot like his booking policy compliance — nearly perfect. Seemingly the industry’s only second-generation travel manager, Reynaert has travel management in his blood. His late…

Outbreak: Preparing For The Worst

Houston – You’ve got employees at an overseas location during an outbreak of a nasty disease. Local authorities start clamping down. Quarantines set up by U.S. health officials mean some of your workers can’t re-enter the country, if they can even leave the scene of the outbreak. Maybe some of your employees contracted the disease….

Experts: Don’t Forget The Employee’s Role In Travel Risk Management

Orlando — One message corporate travel risk experts conveyed at the Global Business Travel Association convention in July was that travel risk management is a team effort. It’s well-known that travel managers often collaborate with HR, security and legal on TRM. Senior management support is obviously crucial. According to TRM pioneers Erin Wilk of Bank…

Imagine, If You Will, An Ordinary Industry

A month before Lufthansa Group will add 16 euro to fares booked through GDSs, many think the company is bluffing. They expect the parties to settle on terms and return the status quo. But what if they’re wrong and an alternate universe awaits? First of all, after Sept. 1 Lufthansa’s airlines will be that much less price-competitive for 70 percent of its customers….

Study Shows ROI On Travel Illness Prevention Programs

When moral or legal obligations aren’t enough, proving the ROI of risk management isn’t easy. A new study offers travel pros some data to make the case for a “return on prevention.” The research finds that measures like pre-travel medical checks and malaria prevention pay back. Belgium-based research and consulting firm Prevent in January released the study, sponsored by the International SOS…

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