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As Off-Channel Capture Solutions Evolve, Demand For Policy Compliance Grows

The latest research shows that as an outcome of the pandemic, more companies will expect employees to make reservations with their designated travel management companies. This makes sense for duty of care, spend management and carbon tracking. Meanwhile, providers of third-party solutions that help capture most of what isn’t booked in-channel continue to add capabilities….


An Open, Dirty And Badly Kept Secret: ‘Use The IBM Code’

Last week, a federal court sentenced a Baltimore-area former owner of a travel booking company to a year and a day in prison for operationalizing one of the oldest tricks in the corporate travel book — using IBM’s rate code. It’s been a half-joke in the travel industry for decades, but it’s fraud, and some…

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Tech Firms Partner To Help Travelers Use Negotiated Hotel Rates When Booking Direct

Remember the good old days when corporate travel professionals would see 50 percent compliance to preferred booking channels for lodging as a big challenge? Nowadays, 50 percent of anything would be everything. Still, duty of care calls for companies that expect to travel again to address this issue, ensuring relevance for the question of whether…

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AmTrav Partnership With Journera Starts With Knowing When Corporate Travelers Board The Plane (Audio)

AmTrav Corporate Travel agreed to start using Journera’s data exchange platform. It is the first travel management company to do so. Founded in 2015 and launched a year later, Journera wants to be the glue in an interconnected travel ecosystem. It uses application programming interfaces to assemble complete views of trips. In that way, it…

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ARC Notes Positive Booking Trends But Preps For Closures At Up To One In Four Travel Management Company Locations (Audio)

Tickets issued by corporate travel agencies last week were down 85.7 percent year over year. It was a slight improvement on the week before, continuing a modest trend. Speaking last week during a Teleconference call, ARC president and CEO Mike Premo shared his “marketing spin” that corporate travel grew by more than 50 percent during…

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Reporter’s Notebook: Indebted Airlines, Return To Travel Plans, Value Of TMCs And OBTs, Invisible Spend, Hotel Distribution, Digital Nomads

A “face-to-face” community continues to make do with virtual events for sharing insight. Among the freshest commentary, SAP Concur’s Travel Industry Summit on Thursday delivered knowledge about the status and resumption of business travel and uncovering “invisible” spend. Immigration experts during a Newland Chase webinar the day before offered thoughts on issues facing “digital nomads.”…


Traxo Fills Reporting Gap, Captures Fox

Traxo designed its newest product feature to appeal to those with middling data management savvy and resources. Giving clients another way to visualize and report on their travel program activity, the Data Explorer can populate spreadsheets with information from TMCs, supplier websites and other sources for easy viewing and exporting. Traxo already offers a reporting…