San Diego – One of the hot topics at this month’s Global Business Travel Association convention was nothing new: booking channel noncompliance. Less elegantly called leakage or rogue booking, the problem remains unsolved and is growing, according to some industry pros. Perhaps unexpectedly, new GBTA research sponsored by SAP Concur found that most corporate travel managers were not… Read More »
Boston-based LogMeIn roughly tripled its revenue and employees via acquisitions since sourcing pro Jean Johnson joined the tech firm nearly two years ago. As director of global procurement, Johnson consolidated from seven travel management companies to one. Frosch’s mobile technology helped distinguish it from other bidders. LogMeIn also is rolling out Concur Travel as part of a travel program… Read More »
ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head of its travel… Read More »
[CORRECTION, May 4, 2018: An earlier version of this article incorrectly described Traxo’s email filtering solution. It doesn’t scan traveler inboxes. Instead, it enables clients to flag travel confirmation emails when they hit company servers and forward them to Traxo for processing.] Leakage is the bane of a travel manager’s existence. When travelers don’t book through designated channels,… Read More »
TripBam is growing fast. What started as a rate checking and re-shopping service now also can serve as a tool for hotel rate negotiations. Its analytics dashboard evolved into a hotel program management system. Now, to better cover client needs, TripBam is working to bring in data on bookings made directly with hotels and put those reservations through… Read More »
Travel purchasing outside of approved channels isn’t new and it may not even be a growing problem, but it’s still a problem. Traxo has been working to solve the challenge for several years. Adding to a few approaches already in the market, the company’s new Filter solution seems likely to fit the bill for many clients. Filter is more… Read More »
Press releases about suppliers participating in the direct-connect version of Concur’s TripLink continue apace even as the activation of such connections remains sporadic. Most recently, Concur made TripLink available to users of United Airlines’ mobile app. It’s also smoothing out the client on-boarding process. Meanwhile, Traxo added Booking.com and United to its own version of supplier-direct data capture,… Read More »