An American Airlines exec said the carrier’s new loyalty program rewarding both travelers and employers was squarely focused on small and medium-sized enterprises. But buyer anecdotes and the company’s own program materials tell a different story. Moreover, that the program is available only on website or mobile app bookings was seen as a slap in…
To accelerate growth and support its leisure travel diversion, Navan next week will relaunch its program rewarding business travelers who purchase “cost-conscious” hotels. It will label eligible hotels in search results with a “Rewards” symbol and exclude rates negotiated by employers. Because “this year has taught us that reducing costs is the No. 1 priority…
Apparently Hopper is building a corporate online booking tool. Marketing materials suggest B2B clients can “offer an end-to-end OBT that leverages Hopper’s technology, supply and design.” Scores of job openings describe a new corporate travel team that would “make Hopper’s consumer booking experience available to corporate travelers with corporate controls” through an “elegant, user-centric” solution….
After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa’s travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions…
Seven-year-old Rocketrip has a new home. The company that popularized incentive programs to encourage travelers to beat benchmark trip costs now is part of Mondee Holdings. Terms of the acquisition were not disclosed. Describing itself as the “world’s largest airfare wholesaler,” privately held Mondee has a dozen or so companies in its portfolio, including several…
Expensify founder and CEO David Barrett on Monday evening announced an ambitious program for social change that, among other measures, directs 10 percent of revenue generated from its corporate card to charity. The company created a charitable organization that solicits donations from non-customers as well as those using Expensify’s payment and expense solutions. The mission…
Montréal-based travel management company Encore Travel last year created a spinoff tech firm to take on the many challenges of internal travel program communications. With millions of dollars invested, its new portal and related services have three customers as part of a soft launch. Seven more lined up to begin implementation by year-end. The TMC…
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