reward

Delta-TripActions Dispute Was About Rewards For Trading Down As Well As The Display

When Delta Air Lines and TripActions last winter resolved their dispute, the parties suggested it had something to do with the display interface. As it turns out, Delta also had a problem with the TripActions rewards program. TripActions client Jennie Robertson of InVision in January speculated about whether the incentive scheme was to blame. The…

IBM Gets Patent On Travel Planning

The U.S. Patent and Trademark Office last week issued a patent to IBM for “intelligent travel planning.” The patented process covers receiving a user’s trip requirements and preferences, searching travel options, building an itinerary based on “relative weights for preference information” and purchase history, obtaining a response from the user to the proposed itinerary and…

WhereTo Wants To Be The Large Enterprise’s Business Travel Startup

A newish company with a not-so-new travel manager, Snap Inc. may invite new corporate booking tool WhereTo to bid on its business this summer. Just being in the conversation is a boost for WhereTo, which has been working behind the scenes for a few years with a large, press-shy corporate patron. For big U.S.-based companies,…

Op Ed: Fernão Loureiro On A How To Bring Gamification To Your Travel Program

Bringing competition and rewards into travel programs is a debatable practice. Some don’t see reason enough to incentivize employees for following the rules. Others see room to drive engagement and policy compliance in a fun, employee-centric way — and save money at the same time. For those leaning toward the latter mindset, Philips Latin America…

What’s Behind The Huge Investment In TripActions?

[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] It’s no longer surprising to see new entrants in the corporate travel space pull down big investments. Funding announcements for brand new and somewhat new players seem to come weekly. Still, the latest investment in TripActions was eye-popping. VC firm Andreessen Horowitz…

Rocketrip Picks Up An Advisor From A New Client

Shawn Zimmerman left Kellogg North America, where he was vice president of human resources, and joined Rocketrip as a strategic advisor. Kellogg signed on to use Rocketrip last year and began rolling it out in January. According to a Rocketrip announcement, Zimmerman implemented the business travel budgeting and rewards platform at Kellogg “to attract and…

As Acquis Consulting-Backed Startup Takes On Rocketrip, Pros Remain Divided On Rewards

Tripkicks is a new tech company focused on helping companies spend less on business travel through employee incentives. Its approach is similar to that of Rocketrip, which helped popularize the notion of behavioral change based on shared savings. Tripkicks’ largest investor is Acquis Consulting, which also is a strategic partner helping with implementation. Tripkicks CEO…

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