Monthly Archives: May 2015

Pre-Trip Approval And The Value Of Red Tape

By | May 29, 2015

Pre-trip approval for many organizations is a necessary evil. It’s bureaucratic by nature. It may be the antithesis of the traveler-centric approach that’s all the rage on the conference circuit. But the practice is effective for travel pros and senior managers looking to put the kibosh on journeys deemed too expensive, unworthy or unsafe. The ultimate demand-management control, pre-trip approval appears to be… Read More »

Custom Travel App Makers Gain Interest

By | May 28, 2015

Corporate travel departments can acquire risk apps, TMC apps, expense apps — and of course also booking and itinerary apps. Some want supplier-agnostic, custom apps but don’t have the resources to build their own. In the market for a little branding, or more? There’s an app maker (or two) for that. Originally a language translation app, four-year-old TripLingo also is a risk app. It now has features to… Read More »

Fewer Airlines, Bigger Contracting Challenges

By | May 22, 2015

[UPDATE, April 8, 2016: We published new information related to this article here.] Despite significant consolidation among major U.S. airlines during the past decade, contracting with corporations is no less complex. Why? For one thing, published pricing is getting ever-more intricate. Some would say convoluted. That’s because airlines continue to apply more sophisticated revenue management techniques. They use… Read More »

Commission Recovery Players Evolve, And ECS Pivots

By | May 20, 2015

Hotels pay tremendous amounts of money to travel agencies and some corporate travel departments on commissionable room rates. The standard is 10 percent. Depending on contractual arrangements, travel management companies may pass all or part of those commissions to corporate clients. Or, they may keep them and charge customers lower transaction fees. Some even waive fees if their hotel revenues are robust enough. That all… Read More »

ECommission Solutions Sues Partners CTS, Dell

By | May 20, 2015

[UPDATE, May 31, 2016: Plaintiff eCommission Solutions and defendant Dell Marketing agreed to dismiss claims and counterclaims. The presiding judge in Dallas County Court on May 27 signed the order for dismissal with prejudice prohibiting ECS from bringing the same claims in the future. The case is now closed. The related ECS suit against CTS continues in a U.S.… Read More »

BCD Travel Acquires World Travel Service, Plans More

By | May 18, 2015

BCD Travel on Friday acquired Knoxville, Tenn.,-based World Travel Service Inc., which the companies said is the 13th-largest U.S. corporate travel agency. BCD Travel CEO John Snyder said the market can expect the company to make “many” more corporate travel and meetings deals this year and next. Addressing rumors of consolidation discussions between the largest travel management companies, Snyder also said that if… Read More »

DHL Cites Tech, Speed And Service For Picking Short’s In Agency Consolidation

By | May 14, 2015

Overwhelmed by trying to manage the use of 30 travel agencies in the Americas, logistics company Deutsche Post DHL Group a year ago started a consolidation project. The HRG affiliates network and Latin America’s L’alianXa Travel Network were the two winning bidders. In the United States, where DHL fields more than 20,000 travelers, Short’s Travel Management beat out other HRG affiliates. Implementation began April 1.… Read More »