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Concur Travel spent years riding on the strength of Concur Expense and it seems like years since anyone honestly called it first-rate. For corporate customers waiting on SAP to update the travel booking tech, which it’s been working on for at least three years, new Concur Travel president Charlie Sultan in a May 27 interview…
Former employees of PSNGR1, the online booking tech firm flying on fumes thanks to what founder and CEO Chris Moss called a funding shortfall, said trouble with finances was not the company’s only problem. They accused Moss of mismanagement and claimed that frequent pivots hurt staffers, partners, customers and, they assumed, investors. Making the situation…
New York-based online booking tech provider PSNGR1 is working with a skeleton staff after anticipated funding fell through, according to founder and CEO Chris Moss. “We have hit pause on the business and are hoping to get things straightened out over the next week or two,” said Moss. “We just signed a Fortune 100 company so there’s…
CWT on Tuesday announced a monthly billing model that reduces reconciliation time for clients, makes budgeting more predictable and avoids “unanticipated or hidden” fees. The “subscription fee” incorporates criteria such as a customer’s “forecasted transaction volume” and any “value-added” products and services. CWT can adjust the fee as needs change. According to a statement attributed…
Clients told Cvent its transient sourcing products were “adequate,” but the company is shooting higher. As business travel pros begin thinking about 2023 rate negotiations, the company on Tuesday told buyers and suppliers it would update components of its request for proposals technology for this summer. Reducing custom questions and back-and-forth on standard ones are…
Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…
The hospitality industry’s labor issues make it hard to provide the services many corporate travelers expect. According to hotel company execs, service levels are recovering but at different paces depending on location. Travel buyers understand the staffing dilemmas facing many properties and try to ensure travelers know what they’ll encounter. Beyond the immediate term, some…
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