Voice-assisted search is exploding, and along with it comes the opportunity for traveler service and transactions. What about data? A number of companies are looking into this, but Atlanta-based Travel Incorporated aims to be the first corporate travel provider to release a working product. Building off its proprietary reporting tool, Evolution, a new Travel Inc. “bot engine” allows travel managers…
American Express Global Business Travel will use ground transportation platform Mozio to offer clients a range of options through an agent portal, the KDS booking tool and the GBT mobile app. Mozio also works with Carlson Wagonlit Travel, which owns a piece of the five-year-old marketplace of roughly 3,000 transport providers. Inventory includes public transit systems, black cars and just about…
Press releases about suppliers participating in the direct-connect version of Concur’s TripLink continue apace even as the activation of such connections remains sporadic. Most recently, Concur made TripLink available to users of United Airlines’ mobile app. It’s also smoothing out the client on-boarding process. Meanwhile, Traxo added Booking.com and United to its own version of supplier-direct data capture, which already…
Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s self-service portal enhancements, the next step for an emerging college-level corporate travel education program, Advito’s expanding collaboration with Cisco,…
Nothing beats word of mouth for business travel providers seeking new clients. Established players count on referrals, with the most gratifying coming from former users recommending them to new employers. New entrants incentivize to evangelize. The lucky business travel startup hooks a big fish corporate account and rides the wave of publicity. Downstream from big corporate, new entrants going after…
U.S. authorities this week said an expanded “laptop ban” is “still on the table.” A prohibition on large personal electronic devices in passenger cabins on all transatlantic flights would decimate productivity. The International Air Transport Association estimated the impact at $1.1 billon annually. How did it come up with that number? Moreover, do corporate travel managers work out how much…
Disadvantaged relative to bigger companies that negotiate their own airfare discounts, small businesses mostly pay retail. TravelBank co-founder and CEO Duke Chung is out to change that. In a market full of business travel startups, one of his company’s angles is rebates for users. TravelBank introduced its first products in November. They are an expense app and budgeting tool, offered…
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