The venture capital-backed startup basket of the economy is a bit unsettled at the moment but that’s where card and business software firm Brex puts most of its eggs. It’s now competing for that market with a business travel service backed by…
As part of an effort to automate business-to-business transactions for 40,000 customers that use its enterprise resource planning software, Oracle Corp. on Wednesday announced corporate card integration with JPMorgan Chase. The travel card and expenses initiative would reduce the expense reimbursement cycle through a new touchless mobile experience. “When a mutual customer’s linked JPMorgan corporate card is charged, authorization data…
Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel…
The hospitality industry’s labor issues make it hard to provide the services many corporate travelers expect. According to hotel company execs, service levels are recovering but at different paces depending on location. Travel buyers understand the staffing dilemmas facing many properties and try to ensure travelers know what they’ll encounter. Beyond the immediate term, some want contractual protections. Hotels need…
As fuel costs increase, travel buyers may want to revisit and refresh their car rental policies, negotiations and traveler communications. Corporate travel policies typically recommend or require travelers to fill up before dropping off rentals. When car rental companies do the refueling, the rate may be as much as a few dollars more per gallon, but that can be negotiable…
It isn’t easy to make a going concern out of selling standalone corporate self-booking software. Commenting last year on why he didn’t want to be in that business, veteran travel tech exec Greg Webb, CEO of Travelport, couldn’t resist using the word commodity. He said corporate booking tools were often part of broader solutions and mentioned travel and expense software…
“Buyers want it; sellers need it,” according to Harvard Business School professor Doug Chung, McKinsey & Company partners Isabel Huber and Jean-Charles Devignes, and McKinsey associate partner Tom Clauwaert. “It’s not trivial, but it’s not rocket science either.” During the early stages of the pandemic, many B2B companies considered remote interactions as a temporary patch, a way to stay in…
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