With growing awareness this year about the work needed for greater diversity and inclusion, and the benefits of taking it on, the travel community has responded. Groups like the Black Men’s Travel Network and the TAMS Breakthrough Diversity committee sprung to life following the social justice movements that swept across America this year in response…
This autumn isn’t panning out the way many of us expected. Business travel hasn’t bounced back, and in-person industry education is non-existent. Fortunately, virtual forums are standing in. The batch of insights below came from online events conducted by Deem (Sept. 24), the Institute of Travel Management (Sept. 29), and Atlas Travel, Cornell University and…
Along with travelers and budget holders, corporate travel managers hold the keys to business travel industry recovery. Among three companies represented on a Sept. 24 Teleconference call, Anaplan was hardly traveling and iRobot and Jabil were traveling some. Their veteran travel managers found it interesting that their value within the organizations grew even after volumes…
The near future of employment in business travel looks grim. The frontline lodging, dining or transportation worker, the corporate travel agent nearing retirement, the hotel salesperson 10 years into a dream job — they’re furloughed; they’re unemployed; they’re in limbo. For many, there’s no longer a good argument for holding out hope. They should grieve,…
By David Kessler, an expert on grief and a co-author, with Elisabeth Kübler-Ross, of “On Grief and Grieving.” His latest book is “Finding Meaning: The Sixth Stage of Grief.” His article is republished here with permission as part of our licensing program. Leaders Must Recognize People’s Grief And Assist Them In Finding Meaning As companies…
By Cheryl Strauss Einhorn, creator of the AREA Method, a decision-making system for individuals, companies and nonprofits to solve complex problems. This article is republished here with permission as part of our licensing program. As we’re battling a virus that scientists still don’t fully understand, watching the stock market sink, then soar, then sink again,…
Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit. Travel managers and buyers speaking on recent industry webinars discussed…
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