Tag Archives: American Airlines

GDS Private Channel Concerns, Challenges U.S. Travel Management Companies

[UPDATE, Nov. 21, 2017: A Delta Air Lines official confirmed that its seat availability is is “identical across carriers, to the last available seat” with JV allies Aeromexico, Air France, Alitalia and KLM, and with partners China Eastern, Gol and Jet Airways. Meanwhile, American Airlines’ “seamless codeshare availability” with Iberia and British Airways covers all points of sale… Read More »

How Is AA Gaining Corporate Share?

American Airlines last week reported solid corporate travel sales metrics, including three consecutive quarters of growing market share. It’s accomplishing that through a variety of refreshed sales programs and products, and a larger corporate sales force. “Our new corporate sales initiatives are starting to pay off,” president Robert Isom told analysts and journalists. Reporting year-over-year improvements in third-quarter… Read More »

Signs Point To Rising U.S. Airfares

Executives at American Airlines, Southwest Airlines and Delta Air Lines are optimistic. For corporate buyers, many of whom are now in the throes of budgeting for next year, that may mean higher airfares into 2018. Determining which way airfares will move is never easy. On top of the upward and downward pressures that observers routinely watch — supply,… Read More »

American Airlines Is Helping Sabre Build For NDC

New York – What is American Airlines senior vice president of global sales Alison Taylor cheerful about? What keeps her up at night? The answer to both questions is the same: the future state of AA’s GDS relationships. Speaking here last week at a World Travel Inc. event, Taylor reiterated AA’s stance that NDC is not about circumventing… Read More »

Sources Unimpressed By BA Surcharge Alternatives

Travel management sources said British Airways parent IAG should go back to the drawing board on recently discussed alternatives to its surcharge program, due to take effect Nov. 1. An IAG official offered no comment on news that the firm is in the market talking to travel management companies about an incentive program not unlike the one described… Read More »

Sabre Layoffs Reflect A Multitude Of Challenges

Sabre’s new leadership is remaking the company. At the start of this month, they attributed a decision to lay off approximately 900 people to a desire to become faster and more efficient. They’re attacking overhead. They’re streamlining products in the division housing airline reservations and related systems. Sometimes stocks go up on news about layoffs. Not this time.… Read More »

Who Are The Would-Be New Aggregators?

When American Airlines announced its alternative distribution program, one of the connectivity options it endorsed was to use third-party aggregators. These would be companies certified by AA for processing offers and orders in accordance with the International Air Transport Association’s New Distribution Capability. At the industry level, IATA has certified six aggregators for that. They include two that achieved… Read More »

GBTA Takes Airline Distribution Head-On

Boston – Travel management professionals agree that to be effective, new airline distribution programs need to offer at least as much functionality as existing systems do. Based on expert commentary at last week’s Global Business Travel Association convention here, it would appear that a solution to be welcomed by all key parties is a ways off. Dozens of speakers… Read More »

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

Sabre Commits To AA NDC Plan, Heralding Shift In Airline Distribution Economics

[UPDATE, June 29, 2017: Revises Travelport information.] Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to achieving that goal with American Airlines. When GDSs do bring in the highest-level NDC functionality of, say, American Airlines, what will that mean for travel management… Read More »