Posted in Risk Service

Flight Attendants’ Hellish Summer: ‘I Don’t Even Feel Like A Human’

By Tacey Rychter, social editor for the Travel section of The New York Times. As stranded Spirit Airlines travelers grew desperate at San Juan Airport…

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Posted in Distribution Service

Direct Airline Booking Took Share From Indirect During The Pandemic, But Will It Last?

As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled…

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Posted in Distribution Suppliers

AA-Sabre Lawsuit: Can Air Travel Comparison Shopping And Retailing Play Nice?

Sabre on Friday rejected American Airlines’ claims that the GDS operator’s new airline shopping display biases against the carrier and breaches their contract. In their…

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Posted in Careers Policy Productivity

Management Highbrows Bid Adieu To The ‘Road Warrior’ Mentality For Business-To-Business Sales

Old habits may die hard, but they’re no match for a pandemic. According to consulting firms like Bain & Co., travel for business-to-business sales is…

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Posted in Productivity Suppliers

Big Airlines, Card Companies Build ‘Airport Lounges Of Tomorrow’

With unruly passengers, fears of virus transmission and understaffed airport concessions, a quiet place to sit, work and eat can go a long way. American,…

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Posted in Distribution Suppliers

AA Sues Sabre, Claiming New Storefront Favors Delta

American Airlines took Sabre to court over the latter’s new deal with Delta. Filed Tuesday afternoon in Texas, the breach of contract suit alleges that…

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Posted in Careers

Huge Pool Of Candidates Pledges Transparency, Global View On GBTA Board

Thanks to the pandemic, newly approved bylaws and turnover on the Global Business Travel Association board, 2021 will usher in a new era for the…

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