American Airlines

Airline Website Booking For Managed Travel Is One Way To Go

San Diego — Stanford University about two years ago enabled contracted United Airlines rates delivered on the carrier’s website to registered travelers who indicate they’re planning a work trip. Whether a burgeoning model or just another tool in the kit, the program is a work in progress, according to Stanford travel relationship manager Janet Wyer….

Spotnana Integrates With American Airlines To ‘Personalize’ Offers

Travel tech startup Spotnana several weeks ago activated “advanced,” direct integration with American Airlines to give travelers and agents booking and full post-ticketing capabilities, ARC/BSP settlement and access to new products. By using the airline’s NDC-compliant application programming interface from Accelya, the pair went live with offers that are not currently available in Sabre. “We…

Pete Buttigieg Is Trying To Fix Air Travel With A ‘Dashboard.’ What’s On It?

Customer service issues in air travel have regulators considering various measures. German lawmakers are looking into abolishing advance purchase fares and requiring airlines to charge passengers only when they check in. That would expand the idea behind Lufthansa’s “Pay As You Fly” concept for large corporate accounts. After last month proposing a new rule to strengthen . . ….

TravelPerk Reveals Direct Connection With Hilton, Which Claims No Agreement

[CORRECTION, Aug. 15, 2022: “There is no direct integration in place between TravelPerk and Hilton,” according to a prepared Aug. 8 statement from TravelPerk. The company apologized “for any confusion or misunderstanding” and indicated that when TravelPerk chief commercial officer JC Taunay-Bucalo said during a July phone interview that the company had a direct connection…

Pricing And Overall Demand Are Strong, But Big U.S. Airlines Cannot Grow

Airfares are up, planes are full and some major U.S. carriers are reporting record revenues. At the same time, staffing shortages are wrecking customer service, dark economic clouds loom and some worry the recovery in corporate demand is decelerating. According to ARC, U.S. air bookings made by travel agencies that mainly serve commercial clients have…

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