artificial intelligence

Managers Can’t Do It All

In recent decades sweeping reengineering, digitization and agile initiatives — and lately the move to remote work — have dramatically transformed the job of managers. Research shows that most managers are struggling to keep up. Managers now have to think about making their teams successful, rather than being served by them; coach performance, not oversee…

Emburse Adapts Roadmap App For Smaller Clients

Spend management company Emburse released a mobile app for managing “every aspect” of a business trip. The Emburse Go digital companion for iOS and Android devices is a scalable, down-market, less customized version of the Roadmap app that Emburse acquired in 2021. It’s available for a spending-based fee to Emburse’s 16,000 small and medium-sized expense…

CWT Enlists Analytics Startup To Predict Corporate Travel Demand

Corporate travel is finally showing signs of a sustained recovery, but its susceptibility to exogenous shocks has never been more apparent. Will it return to the levels of 2019, and if so, when? That’s anyone’s guess. CWT wants its answers to be more informed and, in February, began a three-month pilot with a startup analytics…

Startup Onriva Draws Corporate Travel Honchos For Personalized Marketplace

Corporate travel and travel tech luminaries, including a former ARC CEO and former GBTA executive director, are helping a veteran of the air consolidator business break into corporate travel. Onriva, originally incorporated six years ago as Onvoya, applies machine learning and artificial intelligence in a marketplace that promises to deliver personalized travel options via mobile…

Startup TravelBloc To Leverage Blockchain, Artificial Intelligence In Business Travel Marketplace For Small And Medium-Sized Firms

A startup that checks some of the buzzy boxes is looking to create a business travel marketplace without much of the traditional distribution infrastructure. TravelBloc will target the unmanaged and small and medium-sized business segments. It plans to enlist travel management companies for support and use a global distribution system, but direct connections to airlines…

American Express Global Business Travel To Buy 30SecondsToFly

American Express Global Business Travel is nearing an agreement to acquire 30SecondsToFly, a chatbot-maker serving travel management companies. The 30SecondsToFly engineering team would join the Paris development shop that GBT obtained in its deal four years ago for travel and expense system provider KDS. Its product folks would report to GBT’s EVP for product and…

How To Leave The Industry If You Have To And What To Expect If You Don’t (Audio)

The near future of employment in business travel looks grim. The frontline lodging, dining or transportation worker, the corporate travel agent nearing retirement, the hotel salesperson 10 years into a dream job — they’re furloughed; they’re unemployed; they’re in limbo. For many, there’s no longer a good argument for holding out hope. They should grieve,…

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