Eight in 10 travel managers last summer told BCD Travel that the scope of their responsibilities had widened in recent years. Is that a good thing? Growing the remit has benefits and challenges. Among a dozen corporate travel managers contributing views to this article, none advised against more responsibility. It’s all in how you manage…
Travel management company mobile apps remain an important part of the typical corporate travel program portfolio over a decade after becoming a staple in buyers’ TMC bids. Mobile tools are potent enablers of direct relationships with corporate travelers. No one has consolidated all the needed features, making it challenging for travel program managers to express…
Marriott International is pushing corporate rates for 2025 that lack last-room availability guarantees that, at least in key destinations, some buyers consider essential. Already, LRA rates are not always honored across the industry and don’t always provide sufficient savings compared with other negotiated rates, prompting some to wonder whether they’re worth the effort. Acknowledging a…
When responding in late August to competition concerns raised by the U.K. Competition and Markets Authority over their proposed combination, leaders at American Express Global Business Travel and CWT must have held their noses. Their redacted response, released last week, showed that to get the deal approved, execs surmised they had to “big up” their…
Corporate travel agencies and tech firms concerned about competition from suppliers won’t find comfort in the latest business travel moves from Hilton Worldwide. Last month, the company announced it would launch by early next year a program offering discounted rates, company loyalty points and program management tools to small and medium-sized enterprises booking on its…
The Company Dime‘s Jay Campbell spoke with Eric Friedrichsen, CEO of Emburse, and Steve Reynolds, CEO and founder of Tripbam, about the Wednesday morning news of Tripbam’s acquisition by Emburse. Here are some highlights. • Tripbam will initially run as a division of Emburse, with Reynolds reporting to Friedrichsen. • Reynolds: Integrating with Emburse Go (formerly Roadmap)…
The Wall Street Journal on Monday caught up to the significant changes at American Airlines. The article hit several themes covered in the trade press over the last six months. Its headline and sub-headline reflect the debate over whether AA is responding to the changed business market or trying to remake it. Raymond James analyst…
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