Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…
Cvent tried to make its transient hotel sourcing technology more than “adequate” as of this summer. At this point, though, “functional” would please clients. Sources said the new tools were falling down just when they’re most needed — deep in the negotiating season for 2023 rates. A Cvent media official did not respond to an…
Some say instant booking for small meeting space and associated guest rooms is poised to replace the request for proposals process in many instances. Cvent a year ago announced a partnership with Amadeus to develop this, but according to sources, some big chain hotel companies are not on board. They’re pushing such capabilities on their…
One Covid silver lining is the chance for travel management pros to rethink strategies, improve cross-department collaboration and focus on bigger-picture topics like sustainability and duty of care. Combining transient travel and meetings can help with all that. More companies are moving in this direction, according to sources. They cited as motivations financial and people…
Clients told Cvent its transient sourcing products were “adequate,” but the company is shooting higher. As business travel pros begin thinking about 2023 rate negotiations, the company on Tuesday told buyers and suppliers it would update components of its request for proposals technology for this summer. Reducing custom questions and back-and-forth on standard ones are…
The steady stream of sustainability-related announcements this year became something of a deluge from all corners last month. It’s not only travel suppliers looking to enhance their green credibility. In growing numbers, corporate buyers and program managers appear ready to walk the walk. Click through to read about the latest corporate travel cutbacks from green-minded…
Today’s industry dialogue is all about how and when business travel comes back. A big part of the how is making travelers feel confident and streamlining their journeys. Many see digital health passports as an answer. The U.S. government last week indicated it would provide guidelines for new health credential systems. A panel of government…
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