Posted in Careers

‘Hope And Help’ Here

Travel industry professionals not dealing with immediate health issues for themselves or their loved ones are nonetheless leading an uncomfortable existence. Many are natural networkers…

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Posted in Risk Suppliers

CWT Parent’s Debt Rating Falls Amid Uncertainty, Demand Crunch

Moody’s Investors Service last week issued a detailed update of its March 12 downgrade on the debt rating for Carlson Travel Inc., owner of CWT….

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Posted in Policy Productivity Risk

HR Survey Finds That Productivity Impacts From Coronavirus Are Mostly Small

[UPDATE, March 19, 2020: In a survey this week, ic4p’s results were quite different. Ninety-six percent of 518 HR respondents said the coronavirus had impacted…

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Posted in Productivity Service Suppliers

Messaging Alters TMC Operations, Challenges Traditional Notions Of Service Quality Metrics

The rise of chat and messaging in travel management operations is not only delivering convenient, new ways to serve the customer. It’s challenging TMCs to…

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Posted in Distribution

CWT CEO Backs GDSs, Schools Court On Costs Of Corporate Travel Distribution

Trial testimony by CWT president and CEO Kurt Ekert proved instructive for anyone looking to understand travel management company dependence on global distribution systems. There…

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Posted in Distribution Suppliers

CWT Takes Controlling Stake In China Joint Venture And Builds Proprietary, Locally Hosted Booking Tech

Industry consultants said CWT’s investment of millions of dollars into new products in China and the acquisition of a controlling stake in its joint venture…

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Posted in Productivity Risk Suppliers

Jet Lag App Makers Court Corporate Travel Managers

It’s 2020 and organizations should care about their employees. It helps the bottom line. The thinking behind the recent strong-economy awakening to the traveler experience…

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