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One Step In A Long ‘Journey,’ TripActions Wins Multinational B2B Info Specialist Informa

After seven years with Egencia, $2.3 billion U.K.-based multinational events and research company Informa is targeting February to implement TripActions for workers in 28 countries. After the well-capitalized new entrant caught the eye of Informa’s travel manager of nearly 10 years, Melissa Willock, it bested four competitors in a roughly four-month bake-off involving six divisions…

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Former Travelport, CWT Exec Kurt Ekert Joins Sabre As President

Sabre on Wednesday said former CWT president and CEO Kurt Ekert, who previously spent 14 years as a leader with Travelport and related organizations, would become its president as of Jan. 3. Sean Menke retains the CEO role. The move builds “a leadership team for the future of Sabre,” according to a press statement. A…

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Amex GBT Claims ‘Highest’ Net Promoter Scores Based On McKinsey Survey It Won’t Share

Among the materials made public last week by American Express Global Business Travel was a chart showing how the Net Promoter Score for Egencia and Amex GBT exceeded those of some key rivals, in some cases by quite a bit. GBT didn’t conduct the study; McKinsey & Co. ran it in July and August for…

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Reporter’s Notebook: Announcements Timed With GBTA Convention Address Recovery, Risk, Service

The Global Business Travel Association on Wednesday welcomed back its Media Day event at the start of the annual convention. More series of presentations than press conference, the event requires presenters — companies that sponsor or exhibit at the convention and pay extra to be involved — to agree to withhold their announcements until the…

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Amex GBT To Announce Net-Zero Plan, Consulting Service As GBTA Takes On Sustainability

The world’s largest travel management company is taking its sustainability initiatives up a couple notches. American Express Global Business Travel plans to announce a commitment to science-based targets for its global operations and supply chain as “an interim step on its journey to net-zero emissions globally by 2050.” The company also will announce a consulting…

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Judge Cites Travel’s Plight In Quick Approval Of CWT Bankruptcy Plan

U.S. Bankruptcy Judge Marvin Isgur on Friday afternoon confirmed the Chapter 11 plan of Carlson Travel, parent of CWT. Filed Thursday in the Bankruptcy Court for the Southern District Of Texas, the prepackaged bankruptcy case enjoyed expedited treatment for good reason, according to Isgur. The confirmation allows CWT to complete a restructuring that provides it…

CWT Sees November Bankruptcy Exit, Projects Return To Positive Cash Flow In 2024

CWT parent Carlson Travel Inc. is anticipating a return to positive cash flow in 2024 when the travel management company is back to 70 percent of its 2019 booked dollar volume.  Next year, the value of transactions processed would be at 40 percent relative to 2019, followed by 57 percent in 2023, according to projections…