CWT

Op Ed: CWT’s Nick Vournakis On How It’s Time For TMCs ‘To Step Up And Improve’

Travel manager Brad Seitz touched a nerve in his June 22 Op Ed cautioning travel suppliers not to blame corporate clients for failing to precisely project when and to what degree booking volumes would recover. In his response below, CWT chief customer officer Nick Vournakis doesn’t make excuses for insufficient TMC service. He knows providers…

New CWT Billing Model Addresses Some Pain Points, May Not Appeal To Big Clients

CWT on Tuesday announced a monthly billing model that reduces reconciliation time for clients, makes budgeting more predictable and avoids “unanticipated or hidden” fees. The “subscription fee” incorporates criteria such as a customer’s “forecasted transaction volume” and any “value-added” products and services. CWT can adjust the fee as needs change. According to a statement attributed…

Serko Hopes For Springboard From Visa Win, Tweaks Revenue Model

Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…

Finance And Professional Services Perk Up But Still Trail In Large-Market Recovery

U.S. corporate travel has recovered to between 60 percent and 70 percent of pre-pandemic levels, with solid momentum continuing this spring, according to various sources. The rebound hasn’t been uniform, with small businesses and domestic trips still far outpacing large corporate and international, though the gaps are narrowing. Fresh industry data show strength in life…

CWT Will Move Clients Off Coupa Product To New Price Assurance Tools

CWT is testing with some clients new airfare and hotel price assurance systems using homegrown and third-party technology. CWT gets its current reshopping solutions from the former Yapta, which Coupa acquired more than two years ago for just shy of $100 million. Coupa in July said it decided to end relationships with some travel management…

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