Posted in Negotiating Suppliers

Why More Clients Than Usual Are Reconsidering Their Travel Management Company Relationships

It’s normal in any year for a handful or two of enormous accounts to reach the expiration of their travel management company contracts and conduct…

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Posted in Suppliers

Army Goes To BCD Travel, Pending CWTSato Appeal

The massive continental U.S. portion of the U.S. Army’s travel program will move to BCD Travel from CWT if the latter’s protest of an award…

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Posted in Distribution Suppliers

CWT’s Ekert: Demand Is Tricky But Investment Priorities Must Include Innovation

Like all travel management companies, CWT has had a grueling year. It’s expecting more of the same until there’s a vaccine or an appreciable return…

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Posted in Risk

Remote Risks, Ransomware Highlight Individual Role In Stopping Attacks

Coverage of a thwarted cyberattack against carmaker Tesla last week suggested the alleged perpetrator was also involved with the July ransomware used against CWT. The…

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Posted in Policy Productivity

CWT Hotel Booking Chatbot Promised Higher Traveler Engagement Before Pandemic Paused Project

There’s so much information to convey about traveling during a pandemic that many companies shut off their online booking tools. They told employees to call…

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Posted in Productivity Risk Suppliers

Travel Snafus Are Piling Up, As Are Resources To Help Avoid Them

Job No. 1 for today’s managed travel program is understanding fluid government and supplier policies, and preparing travelers for what they’ll face on the road….

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Posted in Careers

CWT Ends GBTA Relationship

CWT this week ended its relationship with the Global Business Travel Association. “Whilst we appreciate the actions you have taken in the light of recent…

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