AmTrav CEO Jeff Klee, an NDC supporter, sounded exasperated on his company’s May 16 webinar. He wanted to acknowledge the gaps in American Airlines’ NDC implementation without giving undue fodder to its skeptics. The challenges with NDC were not trivial, but in Klee’s view, throwing out the baby with the bathwater could have severe consequences…
United Airlines recently upended its corporate rate negotiations, in some cases scaling back offers to corporate accounts late in the dealmaking process. “What we saw with top clients in the past few weeks was that United has decided to reduce discounts,” said Advito global air practice director David Frangeul during a phone interview last week….
The American Society of Travel Advisors this month plans to offer training for those interested in the corporate travel agency environment. ASTA SVP of industry affairs and education Mark Meader called it a “missing component in the industry today.” Travel management companies do their own training, but the industry needs all the help it can…
More than half of travel buyers surveyed by the Global Business Travel Association this month said some airlines were rolling out programs using the New Distribution Capability “too quickly.” Four in five said they needed more info and education about NDC. Sixty percent of the 277 polled buyers said they did not support the approach…
Downtime is nice, but are we getting enough done on trips? In its quest to maximize business travel productivity, one Germany-based startup is pulling from themes in pre-trip approval, return on travel investment and the pandemic- and sustainability-driven emphasis on fewer but longer excursions. Called Tagtu and founded in 2021 by business travelers from outside…
We broke the news on December 1 but it’s still sinking in. After hearing no mention of it on investor calls, we tried to contact the loquacious JPMorgan Chase analyst Jamie Baker to talk about it. We didn’t get a hold of him. This week, Baker told AA, “It feels as if you are taking…
Amazon is moving to BCD Travel from CWT, although the latter will continue to provide lodging services to the retailing giant. “We want to thank CWT for their partnership and work,” wrote Hillary Dallas, Amazon director of global travel and events, in a Wednesday email confirming the development. “As part of our regular course of…
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