Posted in Negotiating Suppliers

HRS Approach To 2021 RFPs Annoys Chains, Recalls Questions About Contracting With Brands Or Properties

HRS tested the patience of some hoteliers with a decision to direct client requests for proposals to individual properties rather than brand representatives.  According to…

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Posted in Payment Policy Risk

Reporter’s Notebook: Communication Breakdowns, Policy Leakage, Virtual Pay, Government (In)action

With no one conducting in-person corporate events, the industry calendar is filled with webinars and other virtual programming. No one can listen to it all….

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Posted in Distribution Risk Suppliers

Hotel Cleanliness: Know Before You Book, And Maybe While You’re There

Hotels are taking hygiene very seriously. Instilling confidence is the top strategic challenge, but the practicalities are difficult. One is getting the specifics of new…

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Posted in Negotiating Risk Suppliers

Hotel Cleanliness: Making Sense Of Certifications And Brand Initiatives

Buyers may or may not issue formal RFPs for next year’s hotel rates, but most will look for assurances that properties are safe. There’s an…

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Posted in Payment Suppliers

As Associations Explore Virtual Payment Standards, Providers Push Solutions

Corporate travel players continue to smooth out the seams in virtual payment use, especially at hotel check-in where confusion remains commonplace. Sabre is testing the…

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Posted in Methods Negotiating Reporting

Tripbam Automation Will Relentlessly Bug Hotels Violating Deals

One of the most frustrating aspects of hotel relationships for corporations is that the better the negotiated rate, the more often it shows as sold…

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Posted in Negotiating Suppliers

Results Are In: Corporates Held The Line On Negotiated 2019 Hotel Rates, Tripbam Clients Did Better

With another annual contracting season mostly in the rear view, the three largest travel management companies reported modest increases in their clients’ negotiated corporate hotel…

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