International SOS

Travel Risk Management Experts: Limited Value In French, Israeli Risk Alert Apps

Lots of apps alert travelers to danger. Two of the newest come from the French and Israeli governments. These seem like good additions to the phones of ex-pats or travelers, and travel risk management experts say any info is usually better than none. Obviously partial to their products, TRM providers said one concern is that using both public and private-sector…

International SOS Adds Air Safety Ratings

International SOS last month introduced an aviation safety ratings service that flags bookings on airlines deemed risky. Gwendoline Pichon de Vendeuil, group product director at the travel risk management firm, noted growing customer interest following several high-profile aviation incidents in the past year. For travel management pros, the important thing is knowing the risks before travel occurs. Some companies…

International SOS Commissions New Duty Of Care Code As GBTA Preps TRM Tool Update

[UPDATE, Sept. 27, 2016: Standards company BSI announced it published the code of practice commissioned by International SOS. Publicly Available Specification 3001:2016 can be purchased here.] [UPDATE, April 8, 2016: We published new information related to this article here.] International SOS commissioned the British Standards Institution to develop a duty of care “code of practice.”…

Travel Risk Management Firms Explore Single Sign-On Access

Passwords are annoying. Resetting one in the midst of a crisis is particularly frustrating. But that’s exactly what many corporate managers need to do before finding out if any of their employees are impacted. IJet International on Jan. 1 will offer single sign-on to its systems using credentials that clients store themselves. Part of the travel risk management…

Podcast 5: Lessons From Paris

On our fifth podcast episode, Jay Campbell and David Jonas chat with travel risk management providers at iJet International and International SOS about client response to the Nov. 13 terrorist attacks in Paris. Offering their insights are iJet’s John Rose and Charlie Terry as well as Tim Daniel and Gwendoline Pichon de Vendeuil of International SOS. We talked…

Paris Response: Ready And Able, But Rusty

Annapolis, Md., Trevose, Pa. and Philadelphia – Travel risk management programs worked as designed after Friday’s attacks in Paris, according to executives at leading TRM firms. But they said some clients need more practice and familiarity with systems and protocols. It’s one thing to have in place the appropriate infrastructure; it’s another to know how to quickly use it…

Concur’s Risk Service Is ‘Open’ But Hasn’t Attracted Key TRM Providers

As some Concur clients test the new version of its Messenger iOS app, released last month, Concur’s self-described “open” approach to integrating with travel risk management firms already includes five providers, but not some of the bigger names. In the making since Concur two years ago acquired messaging firm conTgo, the app is the mobile companion to Concur’s Messaging service….

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