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As TMCs Work Through Staffing Challenges, Clients Envision The Counselor Of The Future

It’s a chicken-and-egg scenario as corporate travel management companies face hard decisions on staffing. When clients resume traveling, they need reliable, expert service more than ever. But with demand in doubt, how proactive can TMCs be in bringing back their people and recruiting more? It’s a question that begets more. How have agent roles been…

Op Ed: Audra Mead On Why It’s Important To Showcase Leadership At All Levels In Your Company

Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…

Reporter’s Notebook: Corporate Travel Management’s Stature Grows With Complexity

Corporate travel managers are setting up for business travel recovery, but unknowns await. Intel is king. Duty of care is adapting. Sustainability initiatives are further eroding internal meetings and travel. The C-suite is listening. These were among the notable themes in discussions taped for or conducted during SAP Concur’s June 17 Travel Industry Summit. Amid…

To Fill Millions Of Open Jobs, Many Workers Need More Than Skills

Steve Lohr has covered technology, business and economics for The New York Times for more than 20 years. He is the author of “Data-ism” and “Go To.” We’re republishing his article here as part of our “570” package on corporate travel jobs. Rachelle Katchenago of Menasha, Wisc., lost her job as a call-center contract worker…

Five Of The 570: Roundtable Discussion With Travel Industry Devotees

The business travel world turned upside down in 2020. Careers came to abrupt pauses, leaving professionals wondering when and how they’d again be employed. The Company Dime offered free one-year subscriptions to travel professionals who lost their positions due to the coronavirus and about 570 of you took us up on the offer. To help…

Negotiating Your Next Job

Hannah Riley Bowles is the Roy E. Larsen senior lecturer in public policy and management at Harvard Kennedy School. Bobbi Thomason is an assistant professor of applied behavioral science at Pepperdine University. Their article is republished here with permission as part of our licensing program. When we ask professionals to describe a career negotiation, the…

Reporter’s Notebook: Reviewing Job Performance During Covid, Coordinating Travel Mgmt. And Security, Reconsidering Corp. Airline Deals, Pursuing Testing Standards

This autumn isn’t panning out the way many of us expected. Business travel hasn’t bounced back, and in-person industry education is non-existent. Fortunately, virtual forums are standing in. The batch of insights below came from online events conducted by Deem (Sept. 24), the Institute of Travel Management (Sept. 29), and Atlas Travel, Cornell University and…

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