The business travel world turned upside down in 2020. Careers came to abrupt pauses, leaving professionals wondering when and how they’d again be employed. The Company Dime offered free one-year subscriptions to travel professionals who lost their positions due to the coronavirus and about 570 of you took us up on the offer. To help…
Hannah Riley Bowles is the Roy E. Larsen senior lecturer in public policy and management at Harvard Kennedy School. Bobbi Thomason is an assistant professor of applied behavioral science at Pepperdine University. Their article is republished here with permission as part of our licensing program. When we ask professionals to describe a career negotiation, the…
This autumn isn’t panning out the way many of us expected. Business travel hasn’t bounced back, and in-person industry education is non-existent. Fortunately, virtual forums are standing in. The batch of insights below came from online events conducted by Deem (Sept. 24), the Institute of Travel Management (Sept. 29), and Atlas Travel, Cornell University and…
Along with travelers and budget holders, corporate travel managers hold the keys to business travel industry recovery. Among three companies represented on a Sept. 24 Teleconference call, Anaplan was hardly traveling and iRobot and Jabil were traveling some. Their veteran travel managers found it interesting that their value within the organizations grew even after volumes…
The near future of employment in business travel looks grim. The frontline lodging, dining or transportation worker, the corporate travel agent nearing retirement, the hotel salesperson 10 years into a dream job — they’re furloughed; they’re unemployed; they’re in limbo. For many, there’s no longer a good argument for holding out hope. They should grieve,…
Already a profession with a varied set of responsibilities, corporate travel management evolved with the pandemic’s onset. Creating or maintaining relationships with other internal departments and external suppliers is more important than ever. Newfound skills and focus areas likely will remain part of the remit. Travel managers and buyers speaking on recent industry webinars discussed…
In the early days of the crisis, travel departments worked closely with risk and security. They still do, but in many organizations, human resources departments now are front and center. Their line to the C-suite is short, and sometimes corporate travel is in tow. Collaboration among these and other departments will be crucial for a…
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