The decision by Siemens to move all hotel sourcing to HRS isn’t only about improving the $101 billion industrial manufacturer’s lodging program. It supports a traveler-centric philosophy through flexibility and choice that’s also reflected in other areas like air travel and booking channels. Process efficiencies are a bonus. “This is not open booking by definition,”…
[UPDATE, Oct. 9, 2018: Concur Expense users who stay at any Radisson Group properties around the globe once again will receive e-receipts, according to Concur documentation.] Concurs users who stay at Radisson Hotel Group properties are losing e-receipt functionality. Radisson locations that switched to the company’s new property management system no longer provide the digital…
Corporate online booking and expense management market leader SAP Concur will take North America-hosted systems offline this Saturday to upgrade its network infrastructure, the company informed clients. Concur estimated that the work, beginning April 7 at 12 p.m. PDT, would last 10 hours. It said customers using Concur’s EMEA or China data centers would not be…
Some travel management company sources are concerned about competition from SAP Concur’s Hipmunk-powered small-business offering. A new TripLink-related requirement for Concur’s preferred partners is irksome to others. It’s just another day in the alliance, ever uneasy for some, between Concur and TMCs. Whether they’re resellers or preferred partners, certain TMCs have worried about the tech…
It’s clear that travel risk management is a top priority for travel management professionals (1, 2). Recent industry research, though, showed companies are at varying stages of preparedness. The demand is there. Company leaders, investors and regulators may insist on certain measures. Travelers are asking, too. One-quarter of the travel managers polled in April 2017 by…
For any given business travel program, the only policy compliance numbers that really matter are its own. Even so, industry research in this area can help shape dialogue on the topic and sometimes influence the perspectives of a travel manager’s key constituents. A handful of surveys that this year addressed corporate travel booking policy compliance showed…
TripBam is growing fast. What started as a rate checking and re-shopping service now also can serve as a tool for hotel rate negotiations. Its analytics dashboard evolved into a hotel program management system. Now, to better cover client needs, TripBam is working to bring in data on bookings made directly with hotels and put…
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