[UPDATE, Feb. 6 2019: We provided new information about this development here.] By next spring, all SAP Concur expense management system customers must switch to a “NextGen” version featuring an updated user interface. A “preview period” is underway and scheduled to run to September 2018. General availability would follow ahead of the March 29, 2019,…
Some travel management companies are coming to grips with the New Distribution Capability, and they’re not going it alone. Global distribution systems, agency networks, tech companies and the standards purveyor itself, the International Air Transport Association, are there to help. Most of the action is in Europe, although IATA recently highlighted U.S.-based WTMC as a…
A Connecticut woman this week pleaded guilty to embezzling more than $1 million from her company during a three-year period to 2016 by exploiting payment and expense reimbursement processes. As much as business leaders would like to trust employees, preventing them from stealing is a big reason to have travel and expense management. Despite corporate…
Boston-based LogMeIn roughly tripled its revenue and employees via acquisitions since sourcing pro Jean Johnson joined the tech firm nearly two years ago. As director of global procurement, Johnson consolidated from seven travel management companies to one. Frosch’s mobile technology helped distinguish it from other bidders. LogMeIn also is rolling out Concur Travel as part of…
ZS Associates is running a pilot that sanctions for certain employees booking on the United Airlines website. Supported by integration between Traxo and the carrier, the direct option delivers a better booking experience and improved customer service, according to ZS Associates travel leaders. One of them is Glenn Hollister, principal at the firm and head…
[UPDATE, August 20, 2018: The Department of Defense picked SAP Concur to build a new travel system. Working with Accenture Federal Services, Booz Allen and CWTSato Travel, Concur is tasked with delivering a “prototype” within 24 months.] No one spends more on travel for work than the U.S. military. Its mission to modernize how it goes…
Leakage is the bane of a travel manager’s existence. When travelers don’t book through designated channels, work is needed to corral the associated data for tracking, reporting, rate assurance and other functions. Data on ground transportation and meal purchases generally is only delivered weeks after the fact. A recent analysis by data firm PredictX showed the…
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