Gamification found footing in T-Mobile’s corporate travel program. Yes, travelers get badges and points for complying with corporate policies, but that’s hardly the point. And yes, the compliance push has saved money. But that too isn’t what’s really important. More meaningful is converting some savings into jobs for the impoverished and new lungs for the earth. To pull…
A month before Lufthansa Group will add 16 euro to fares booked through GDSs, many think the company is bluffing. They expect the parties to settle on terms and return the status quo. But what if they’re wrong and an alternate universe awaits? First of all, after Sept. 1 Lufthansa’s airlines will be that much less price-competitive for 70 percent of its customers. A 16-euro difference may not…
When moral or legal obligations aren’t enough, proving the ROI of risk management isn’t easy. A new study offers travel pros some data to make the case for a “return on prevention.” The research finds that measures like pre-travel medical checks and malaria prevention pay back. Belgium-based research and consulting firm Prevent in January released the study, sponsored by the International SOS Foundation. The foundation is a…
Hotel data normalization. Sounds deadly boring, right? Mention the concept to corporate travel people, and the feeling is more like frustration. Grasp Technologies is testing a remedy that executives claim could actually make the process a snap. They’re not the only ones. Cornerstone Information Systems also has something up its sleeve. Hotel booking data tends to be a mess when…
It was a long time coming, but standardized, global credit card reporting on ancillary airline spending is finally in place — at least for United Airlines’ corporate accounts using Visa cards. The airline in April began sending data through Visa using defined category formats that identify things like bag fees, upgrades and inflight WiFi. Using spending data on optional airline…
On our debut podcast episode from July 2015, Jay Campbell discusses traveler-centric management, gamification, millennials, expense, mobile and social networking with Evan Konwiser and Miriam Moscovici. Evan is vice president of digital traveler for American Express Global Business Travel. Miriam is director of emerging technology for BCD Travel. Later in the podcast, David Jonas interviews…
[UPDATE, Feb 3, 2017: We published new information related to this article here.] Late of Concur, Cindy Allen and Kathy Burns are looking to cash in on growing interest in the benefits of virtual cards. Their newly unveiled firm, PayForTrip, is the first startup from Allen’s Team Catalyst Holdings. Burns is PayForTrip’s chief commercial officer. PayForTrip will hire a CEO, but for…
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