In a battered travel industry, which way will prices go? There are strong arguments for both up and down. Tony O’Connor, managing director of the Butler Caroye consultancy, lays out several of them. Some travel buyers are hoping for deep discounts and…
A handful of travel management companies is looking closely at four-year-old PSNGR1, a booking tool for both travelers and advisors. Generally designed for smaller and midsize clients, the system offers connections to NDC-compliant channels, a Next Generation Storefront display and a fresh…
The Global Business Travel Association’s board has authorized a “thorough and independent third-party review and audit of GBTA to recommend improvements for the association’s governance structure.” The organization made the statement on Friday afternoon in response to questions about an apparent lack…
United Airlines is reducing the size of its salesforce and restructuring it. According to an internal memo from SVP of worldwide sales Jake Cefolia, the changes include promotions for some and “saying goodbye” to others. “Though we are seeing very gradual signs…
Before he got benched, GBTA CEO Scott Solombrino spent a lot of time recording videoconference conversations about the ongoing health and economic crises. He spoke almost exclusively with executives of travel suppliers that supported the organization. It was part of his effort…
As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident in how TMCs got people home when they were stranded. It goes beyond customer care, but it…
Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs. Acquired by Enterprise Holdings last year, Deem powers the car rental company’s small business site and is a key…
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