The Travel Again initiative is gaining steam as travel industry associations endorse its framework for recovery. Meeting Professionals International in February and the National Limousine Association this month announced support for the framework’s priorities and recommendations. On Tuesday, leaders from Travel Again and 18 other industry groups including GBTA held a roundtable discussion to keep…
The corporate travel profession’s only U.S.-based, dues-generating membership association is hoping to announce its new executive director soon. Filling the role on an interim basis, initially through the end of 2020, Dave Hilfman now likely will stay on the job through the end of this month. The new full-time, professional leader of GBTA’s paid staff…
The pandemic stopped most business travel, but it did not end the relentless and historically futile quest for an online-first intermediary that attracts and keeps loads of small-to-midsized business clients. While many such companies use local corporate travel agencies and some use global ones, a lot of them book with suppliers or consumer-oriented online travel…
According to a pair of travel managers who recently completed RFPs for travel management company services, the traveler experience was a bigger priority than ever before. That stands to reason during a pandemic that is focusing organizations’ attention on their people. Other components of a TMC’s offering that always were important to buyers, like content…
Alexandria, VA, October 6, 2020 – The American Society of Travel Advisors (ASTA) is announcing that it will host a virtual gathering for its Premium members – the ASTA Premium Business Summit, a live, engaging virtual event running from November 9-11, 2020. This annual event is complimentary for all ASTA Premium members and, given the new virtual format, the programming…
Coverage of a thwarted cyberattack against carmaker Tesla last week suggested the alleged perpetrator was also involved with the July ransomware used against CWT. The travel management company reportedly paid out more than $4.5 million in Bitcoin to regain control of its computers and protect client data. While there’s no confirmation that it’s the same…
Travel management companies are trying to make the most of a time when bookings remain feeble. In addition to staff right-sizing, relocating and retraining, some are trying new technology. A more efficient operation could improve margins. For some, that means accelerating artificial intelligence, which may shift client service propositions and performance measurement. An area of…
