Questions about where people have been, whom they’ve seen and how they’re feeling are becoming commonplace. So are mobile apps that track potential coronavirus exposure. Contact tracing has taken on greater prominence in recent months as society copes with Covid-19. As with physical health screenings, there are data privacy concerns and travel management considerations. Health…
American Express Global Business Travel, BCD Travel and other large travel management companies banded together and engaged Monument Advocacy, a Washington lobby group. They want their voices heard and concerns aired as the government crafts rescue packages for businesses laid low by the pandemic. New projections put the travel industry’s recovery timeline at 12 months…
[UPDATE, April 6, 2020: Airlines must refund ticket and optional services purchases for flights they canceled due to the coronavirus pandemic, according to the U.S. Department of Transportation. That includes customers who bought nonrefundable tickets.] Strapped for cash and facing volumes of canceled itineraries no one modeled, carriers are offering incentives to those willing to…
[UPDATE, May 8, 2020: Sabre opted not to pursue financial relief via the CARES Act loan program for the aviation industry. Following a $1.1 billion capital raise in mid-April and plans to cut $325 million in costs, “we believe our current liquidity is sufficient for more than a year and a half, even in a…
The Global Business Travel Association lent its support to the American Society of Travel Advisors as industry groups press Washington for financial aid. Some individual entities also are stepping up. Travel and Transport, for example, reached out to federal representatives from a dozen states to explain the dire state of travel management companies. “A tremendous…
Mike and Camille Cameron purchased Utah’s Christopherson Business Travel 30 years ago this month. This week, the company had to dismiss about half of its 270 employees due to the impact of the coronavirus. “As you know, travel bookings are down significantly,” CEO Mike Cameron wrote to clients in a Tuesday letter. “In response, we’ve…
Multiple corporate travel agencies said they had made the difficult decision to lay off employees as a result of the coronavirus-related drop in corporate travel. It’s a worst-case scenario mere weeks removed from a years-long phase in which travel management companies struggled to find talent, especially travel agents. TMCs contacted this week by The Company…
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