Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…
[UPDATE, Sept. 19, 2022: GBTA’s Allied Leadership Council elected Marriott International SVP for global sales Tammy Routh as its president and Avis Budget Group SVP for Americas sales Beth Kinerk as vice president. Routh takes a seat on the GBTA board of directors.] Dorothy Dowling will step down from the Global Business Travel Association board…
The Global Business Travel Association recently adopted guidelines for its board of directors and Allied Leadership Council to address diversity aspirations. According to a GBTA press official, the board and the ALC “must have at least one female director and one director who self-identifies as Black or African American, Hispanic or Latinx, Asian, Native American or Alaska…
In January and February of last year, Tripbam clients made about 80 percent more bookings with Marriott properties than they did with Hilton brands. In April, Hilton surpassed Marriott as the top hospitality company booked in the United States by corporations that use Tripbam, and it’s been that way ever since. During January 2021, Tripbam…
HRS tested the patience of some hoteliers with a decision to direct client requests for proposals to individual properties rather than brand representatives. According to sources in hospitality, the approach caused confusion and threatened brand value by disintermediating national account managers. In some cases, HRS agreed to revert after high-level talks. Asking not to be…
Before he got benched, GBTA CEO Scott Solombrino spent a lot of time recording videoconference conversations about the ongoing health and economic crises. He spoke almost exclusively with executives of travel suppliers that supported the organization. It was part of his effort to create a “media powerhouse,” as he described it to staff. Solombrino didn’t…
Altour senior vice president of sales Doug Payne on Tuesday evening became the second member of GBTA’s board of directors to confirm their resignation amid the controversy surrounding the organization’s CEO. Payne’s move follows that of Boeing’s Kathy Briski, who resigned on Friday. “Altour believes strongly in the importance of GBTA and its role in…
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