Corporate travel is finally showing signs of a sustained recovery, but its susceptibility to exogenous shocks has never been more apparent. Will it return to the levels of 2019, and if so, when? That’s anyone’s guess. CWT wants its answers to be more informed and, in February, began a three-month pilot with a startup analytics…
Delta is always first among publicly traded airlines to report quarterly earnings. Its boss, Ed Bastian, typically talks more about the corporate travel market than peers at other airlines. Thursday offered no exception, as he told Wall Street analysts to expect a strong spring and summer. “While the new variant is not done, it appears…
Old habits may die hard, but they’re no match for a pandemic. According to consulting firms like Bain & Co., travel for business-to-business sales is at risk as organizations, at long last, overcome inertia to tackle a challenging but profitable transformation to virtual selling. Recent research suggests that B2B buyers and sellers are more comfortable…
CWT’s lenders agreed to delay the company’s June interest obligations amid discussions about “the best possible financial plan for CWT,” according to a company spokesperson. CWT skipped a June 15 interest payment, as first reported the next day by Bloomberg. That kicked off a 30-day grace period before default. Unnamed sources told the outlet that “forbearance…
Deteriorated or insufficient travel services will be a reality for some as volumes recover. Demanding corporate travelers and their managers, generally satisfied with their service providers’ efforts during the pandemic, will start to lose patience. Areka Consulting’s Louise Miller suggests proactively and thoroughly communicating with travelers, understanding travel management company staffing and information sharing capabilities,…
Recent coverage in mainstream publications gave the casual observer the impression that business travel might be dead. Here’s a sub-headline in Fortune this month: “The end of business travel?” The U.K.’s Telegraph in January asked, “Have Covid and Zoom killed business travel?” A BBC News podcast this week followed with, “Could the all-expenses-paid business trip…
Should you Zoom or should you go? Veteran travel industry advisor Scott Gillespie developed a simple tool to help decide. There are others, and he expects more. There’s pent-up demand for in-person connections, but Covid brought new obstacles to whether and how they’re made. The reduction in office use, widespread adoption of virtual conferencing technology…
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