A spokesperson for Air France-KLM on Monday said the airline group revoked authorization for Flight Centre subsidiary 3Mundi to sell its tickets. They cited “irregularities” and referenced the need to maintain fare transparency for customers. Flight Centre Travel Group acquired some of 3Mundi in 2017 and the rest in 2019 as part of a European…
BCD Travel launched a no-fee, easy onboarding business travel service in Germany and shared plans to expand it to additional markets next year. The company put one of its top executives, global CFO Cees Batenburg, in charge of the initiative as executive lead. The new service uses a brand from an indirectly related acquisition several…
On airline tickets using corporate negotiated airfares, travel agents and booking tools typically include tour codes to identify bookings as coming from a particular travel agency, corporate TMC or airline corporate client. When these codes are wrong or missing, there may be financial ramifications or an impact on traveler benefits. Corporate travel buyers speaking during…
When assessing what she could do to further her company’s people-planet-profit agenda, Lindsay Balram sought high-impact but easy wins. She landed on making life easy for travelers, even if it meant spending more, and keeping track of how hard travel is on them. Her company, biopharmaceutical firm Alkermes, built a dashboard for various metrics to…
CWT earmarked some of its development budget for new trip reporting that pulls in info from multiple bookings to make client data more comprehensive. The travel management company expects it to roll out early next year as part of a new analytics solution. Depending on the client, upwards of 30 percent of trips may have…
Education sessions at the Global Business Travel Association’s annual convention last month had a few main themes, with risk, sustainability and payment getting lots of attention. Distribution also enjoyed significant airtime, but not the hotel or car rental kind. Airline distribution sessions were packed. For many, the prevailing feeling was that the industry had picked…
You can’t manage what you don’t measure, but how do you measure? That question has hindered the business travel sector’s assessment of environmental impact for years. Two-thirds of 216 buyer respondents to a GBTA poll this month said sustainability had prompted them to review travel policies — the most of any listed factor. Yet, in…
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