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Rethinking Your Approach To The Employee Experience

According to research, employee engagement has been flat for years, affecting recruitment and retention. This has been a big topic in travel management lately as organizations try to craft policies and programs that keep workers productive and comfortable while on the road. In general, according to this article from Harvard Business Review, companies should focus…

I Was A Manager In An Ageist Workplace

Travel sourcing manager-turned-career coach Lea McLeod told us last year that ageism was “alive and well in the job search market.” That also goes for the workplace generally. But even though it’s common, leaders can recognize and combat ageism to make organizations equitable, supportive and inclusive. In this article, Nicole D. Smith, editorial audience director…

As TMCs Work Through Staffing Challenges, Clients Envision The Counselor Of The Future

It’s a chicken-and-egg scenario as corporate travel management companies face hard decisions on staffing. When clients resume traveling, they need reliable, expert service more than ever. But with demand in doubt, how proactive can TMCs be in bringing back their people and recruiting more? It’s a question that begets more. How have agent roles been…

Op Ed: Audra Mead On Why It’s Important To Showcase Leadership At All Levels In Your Company

Fox World Travel chief culture officer Audra Mead discusses the benefits of nurturing “leaders-in-progress.” By letting people — regardless of title — lead projects, present to senior executives and chart their journeys, organizations can get stronger from within and individuals can reach their potential. Organizational culture is the foundation from which leaders secure solid footing…

A ‘Very Credible’ Candidate: This Recruiting Scam Is Underway Now

“Victoria Jones,” head of leadership consulting at Exec Search Pros Inc., emailed yours truly on Oct. 29 about a client that had “retained us to fill various senior-level positions in one of their recent acquisitions. I was referred to you by an outside talent sourcing firm and based on your previous experience I think you…

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