Since Southwest Airlines a few years ago chose Amadeus as its passenger service system, many have hoped that would mean at least most of the airline’s fares and schedules would appear in the Amadeus GDS. Amadeus user Lola is among them. Putting aside some corporate customers, however, Amadeus users are still waiting. According to an Amadeus…
[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] As of December, Southwest Airlines was curious about how TripActions was booking it. Airline officials this week suggested the unicorn corporate travel startup’s standing with Southwest was not solid. “We don’t have a formal relationship with TripActions,” according to a Southwest…
Corporate online booking tools have their detractors. Everyone has an opinion on how to make them better. That includes Festive Road managing partner Caroline Strachan. In this guest piece, she explains the challenges faced by the makers of corporate tools, how some products overcome them and why she sees 2019 as a year of big…
[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] TripActions has stopped booking Delta Air Lines through proprietary interfaces after a period of months during which Delta expressed displeasure about how the startup travel management company displayed its content. First reported in Business Travel News, the removal of Delta content…
Business travel agency startup TripActions is pushing the boundaries of collaboration with examples of both authorized and unauthorized expense management integration. The company today announced a “strategic” arrangement with Expensify, to which it already had pushed client data for a couple of years. TripActions already had formal (as in, announced) relationships with Coupa and Divvy….
Now positioned predominantly as a service for small and midsized companies, Southwest Airlines’ Swabiz booking portal has a bunch of new features. The airline this month added hotel bookings, new reporting options and mobile itinerary changes. Swabiz previously offered hotel bookings through a partnership with Orbitz. Then Expedia acquired Orbitz and opted to stop providing…
[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.] Something’s still amiss between Delta Air Lines and new corporate travel agency TripActions, but it’s not bugging the latter’s clients. A few said they were unaware of Delta’s displeasure with how its products and services appear to them. While Delta apparently…
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