online booking tool

Cornerstone Enhances Travel Policy Management Tool To Deliver Covid Trip Info

“Know before you go” websites are one way for business travelers to get informed and avoid the cost of calling a travel advisor. It was only a matter of time before more automation came to the fore. Reservation management, reporting and analytics company Cornerstone Information Systems has enhanced its travel policy management and authorization service…

How Did North America Lift CTM’s Performance?

For the first six months of this year, North America accounted for more of Australia-based Corporate Travel Management’s revenue than any other region. That was a first. The 26-year-old travel management company entered North America in 2012 when it acquired Polk Majestic Travel. Subsequent acquisitions grew the operation, and during the first half of 2020,…

Flight Centre Buys WhereTo, A Booking Tool Used By Walmart

Flight Centre Travel Group acquired WhereTo, a travel booking software provider used by businesses including Walmart. The parties didn’t disclose terms of the deal, which closed in June.  Formerly called WhereFor, WhereTo of late styled itself as a challenger to SAP Concur on the large end of the market. It started as a consumer travel…

Deem Signs Former GetThere Clients Apple, Toyota For Online Booking Technology

Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs.  Acquired by Enterprise Holdings last year, Deem powers the car rental company’s small business site and is a key tech provider to other ground transportation firms. Now with Apple and Toyota’s U.S….

As Travel Managers Review Tech Stacks, SAP Rebuilds Concur Travel

Overshadowed by the novel coronavirus, SAP Concur in March revealed that this year it would rebuild its legacy travel booking tool. As Concur embarks on a redo that some call overdue, it won’t be the only fresh interface on the market. Serko and WhereTo remain relatively new in North America. The company with nine lives,…

Op Ed: Louise Miller On TMC Innovation Coming Back Into View

Louise Miller, managing partner in the Americas for Areka Consulting, sees opportunity for suppliers and buyers to reorient their thinking and emerge from the pandemic crisis with improved products and programs. For travel management companies, the key is to recognize the forces behind innovation. Over the past five years, we’ve seen unprecedented investment in the…

Kayak Eyes Managed Corporate Travel As Its Parent Company Invests In Serko, A Potential Enabler

Meta search company Kayak as early as last year began exploring a business travel gateway to supplier sites and online travel agencies which could include negotiated corporate rates. The company last month announced a free service including a number of business travel functions, but it also revealed greater managed-travel ambitions. After first applying certain policies…

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