Posted in Productivity

Op Ed: Tony D’Astolfo On Whether We Have Gotten Too Comfortable Staying At Home

Seasoned frequent traveler Tony D’Astolfo of Serko recognizes the value of face-to-face interaction, and is eager for more of it, but also that travel is…

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Posted in Distribution Policy Productivity

The Pandemic Slowed Growth In Online Booking Adoption

The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…

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Posted in Distribution Suppliers

Certify, Serko Affected As Amtrak Ends Travelfusion Deal

Amtrak turns 50 years old on May 1. Unless it patches up a relationship with content aggregator Travelfusion, it will be celebrating without connections to…

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Posted in Productivity Service Suppliers

Expensify, Kayak Embark On Latest Of So Many Attempts To Reach Small To Medium-Sized Businesses

The pandemic stopped most business travel, but it did not end the relentless and historically futile quest for an online-first intermediary that attracts and keeps…

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Posted in Distribution Suppliers

Some Things Happened In Airline Distribution This Year, Part One

With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they…

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Posted in Productivity Risk

Op Ed: Tony D’Astolfo On Why It Should Be Us Leading The Return To Business Travel

In his own way, Serko’s Tony D’Astolfo issues a call to action to get the industry out of the gutter. The last time I stepped…

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Posted in Distribution Productivity Suppliers

Deem Signs Former GetThere Clients Apple, Toyota For Online Booking Technology

Deem picked up online booking contracts with Apple and Toyota — big wins for a company that’s had plenty of ups and downs.  Acquired by…

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