Serko

Serko Hopes For Springboard From Visa Win, Tweaks Revenue Model

Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…

GBTA Survey Finds Email Still Rules In Travel Program Communications

One of the biggest challenges of the pandemic for organizational travel program managers is keeping up with changing information and updating travelers on what they need to know. A late summer 2021 poll released last week by the Global Business Travel Association examined travel program communications from the perspectives of more than 500 U.S.-based managed…

Google Raises The Bar On Provision Of Point-Of-Sale Emissions Data

Google Flights search results include estimated carbon emissions as of this month. Though some questioned the data and the methodology behind it, many welcomed the development as the travel industry claims a laser focus on environmental protection. Meanwhile, Serko is among the corporate booking tool providers with new point-of-sale emissions displays.  More travel managers are…

Op Ed: Tony D’Astolfo On Whether We Have Gotten Too Comfortable Staying At Home

Seasoned frequent traveler Tony D’Astolfo of Serko recognizes the value of face-to-face interaction, and is eager for more of it, but also that travel is harder nowadays. He asks a difficult question: What if businesspeople don’t want to get back on the road? Maybe I’ve gotten a bit too comfortable staying at home, wearing sweatpants…

Certify, Serko Affected As Amtrak Ends Travelfusion Deal

Amtrak turns 50 years old on May 1. Unless it patches up a relationship with content aggregator Travelfusion, it will be celebrating without connections to various corporate travel points of sale. According to Travelfusion CEO Moshe Rafiah, the rail operator a few months ago informed his company that it wanted to end its agreement to…

Expensify, Kayak Embark On Latest Of So Many Attempts To Reach Small To Medium-Sized Businesses

The pandemic stopped most business travel, but it did not end the relentless and historically futile quest for an online-first intermediary that attracts and keeps loads of small-to-midsized business clients. While many such companies use local corporate travel agencies and some use global ones, a lot of them book with suppliers or consumer-oriented online travel…

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