Serko

Booking-Serko Joint Venture For Unmanaged Business Starts To Produce

Serko last week reported progress in getting unmanaged business travel customers to make purchases on the platform it’s developing with Booking Holdings. The unmanaged market is a closely watched area of opportunity for many corporate travel players. Analysts in the spring worried that while the joint venture had attracted many enrollees, conversion activity was weak….

BCD Travel Revs Up New Service For Unmanaged Business Travel Clients

BCD Travel launched a no-fee, easy onboarding business travel service in Germany and shared plans to expand it to additional markets next year. The company put one of its top executives, global CFO Cees Batenburg, in charge of the initiative as executive lead. The new service uses a brand from an indirectly related acquisition several…

With Google ITA, Deem Presents Clients A New Choice For Shopping Southwest

[CORRECTION, Oct. 19, 2022: The original version of this article included outdated information about some Southwest Airlines leisure routes not available to Deem users via certain shopping channels. There are no longer any such restrictions.] Southwest Airlines early this year began “limited” participation in the Google ITA QPX airfare search and shopping system. Corporate online…

Op Ed: Tony D’Astolfo On NDC And Dominus Vobiscum 

Following his intimate involvement in an award-winning NDC corporate travel program, Tony D’Astolfo of Serko, in his unique way, spotlights one of the unsolved issues: the economics. Many have debated whether airline distribution evolution is mainly about the technology or the money. Both matter. They say you should never talk politics or religion. These days…

Op Ed: Tony D’Astolfo On Getting Business Travelers Resigned To The Great Resignation

Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel industry has been hit by it. Hospitality executives lament the difficulty of replacing…

Longtime TMC Leader Fragale Joins TakeTwo Travel Solutions As North America President

TakeTwo Travel Solutions, the new international travel management company founded by former Corporate Travel Management exec Chris Thelen, hired veteran TMC leader Patrick Fragale as president of the North America region. Fragale’s résumé includes three years as an executive vice president at Valerie Wilson Travel (now part of Frosch), two years as president of Protravel…

Serko Hopes For Springboard From Visa Win, Tweaks Revenue Model

Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…

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