TakeTwo Travel Solutions, the new international travel management company founded by former Corporate Travel Management exec Chris Thelen, hired veteran TMC leader Patrick Fragale as president of the North America region. Fragale’s résumé includes three years as an executive vice president at Valerie Wilson Travel (now part of Frosch), two years as president of Protravel…
Corporate booking and expense tech provider Serko on Tuesday announced that Visa implemented its online booking tool for employees in the Americas and Asia/Pacific. Supported by Visa’s travel management company, CWT, the deal is significant for the New Zealand-based corporate travel tech firm, which has been seeking a U.S. foothold for a few years. Visa…
One of the biggest challenges of the pandemic for organizational travel program managers is keeping up with changing information and updating travelers on what they need to know. A late summer 2021 poll released last week by the Global Business Travel Association examined travel program communications from the perspectives of more than 500 U.S.-based managed…
Google Flights search results include estimated carbon emissions as of this month. Though some questioned the data and the methodology behind it, many welcomed the development as the travel industry claims a laser focus on environmental protection. Meanwhile, Serko is among the corporate booking tool providers with new point-of-sale emissions displays. More travel managers are…
Seasoned frequent traveler Tony D’Astolfo of Serko recognizes the value of face-to-face interaction, and is eager for more of it, but also that travel is harder nowadays. He asks a difficult question: What if businesspeople don’t want to get back on the road? Maybe I’ve gotten a bit too comfortable staying at home, wearing sweatpants…
The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It seems that in a crisis, many humans trust humans more than machines to have the latest info. Technologists and travel management companies are working on ways to help resume growth…
Amtrak turns 50 years old on May 1. Unless it patches up a relationship with content aggregator Travelfusion, it will be celebrating without connections to various corporate travel points of sale. According to Travelfusion CEO Moshe Rafiah, the rail operator a few months ago informed his company that it wanted to end its agreement to…
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