Southwest Airlines

Reporter’s Notebook: Sustainability Stories

The steady stream of sustainability-related announcements this year became something of a deluge from all corners last month. It’s not only travel suppliers looking to enhance their green credibility. In growing numbers, corporate buyers and program managers appear ready to walk the walk. Click through to read about the latest corporate travel cutbacks from green-minded…

Amex Global Business Travel: Southwest GDS Participation Remains Incomplete, Hence Extra Client Fee

American Express Global Business Travel continues to charge clients an extra $10 for bookings made with Southwest Airlines even though the carrier expanded its participation in global distribution systems. According to the world’s largest travel management company, a substantial number of Southwest fares and related services that clients want require extra work. Officials at the…

AA-Sabre Lawsuit: Can Air Travel Comparison Shopping And Retailing Play Nice?

Sabre on Friday rejected American Airlines’ claims that the GDS operator’s new airline shopping display biases against the carrier and breaches their contract. In their court filings in Tarrant County, Texas, the parties offered contradictory commentary and argued about the nuances of their agreement. The bigger picture, though, is one of airlines and distributors at…

Huge Pool Of Candidates Pledges Transparency, Global View On GBTA Board

Thanks to the pandemic, newly approved bylaws and turnover on the Global Business Travel Association board, 2021 will usher in a new era for the association. The membership has called for change, and two dozen industry professionals are vying for eight open board seats in elections that will run June 21 to July 19. The…

U.S. Capacity Is Returning, But Business Travel Isn’t A Priority In Fluid Airline Network Planning (Audio)

Airline capacity remains down dramatically on most international routes while markets with big domestic networks, like the United States, are rebounding. Leisure routes take precedence over business ones. In the short-to-medium term, travel buyers should expect gaps in preferred carrier networks, fewer frequencies and different aircraft than travelers are used to. The situation will remain…

Ticket Asset Management Represents Billions In Risk And Value

The pandemic forced BCD Travel to manage nearly half a billion dollars worth of unused, nonrefundable tickets during the year ending last month. During the first half of last year, Travel and Transport saw a 300 percent increase in the number of unused tickets stored in its database. American, Delta, Southwest and United in financial…

Covid Cancellations Sank Original TravelPerk Flexibility Program, But With Tweaks It Endures

TravelPerk in April 2020 lost money on its flexibility program. The Barcelona-based travel management company’s FlexiPerk option had promised participating clients recovery of at least 90 percent of spending on canceled travel. Customers paid ten cents for each dollar spent on trips. Early in the pandemic, anticipating that cancellation rates would stabilize at averages higher…

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