Corporate travel buyers appreciate the Covid-related information delivered by their travel management companies and tech partners. The problem is, many travelers don’t read it and would rather call or email someone. Everyone hopes confusion over travel documentation requirements will wane — if not the prerequisites themselves — but many see the additional care needed to…
Andy Menkes has spent a career working with travel management companies — as a buyer, a TMC exec and an industry consultant. As companies assess their travel management service needs, he describes what he sees as a problem with fairness in TMC bids and offers a solution to resolve it. We are starting to see…
Denver-based hotel booking company Hotel Engine expects to more than double its workforce next year by hiring 400 people, thanks partly to about $9 million in incentives from the state of Colorado. The Colorado Economic Development Commission last month approved more than $12 million in incentives to local companies. The largest beneficiary is Hotel Engine,…
CWT parent Carlson Travel Inc. is anticipating a return to positive cash flow in 2024 when the travel management company is back to 70 percent of its 2019 booked dollar volume. Next year, the value of transactions processed would be at 40 percent relative to 2019, followed by 57 percent in 2023, according to projections…
The pandemic made more companies question the value of business travel, but at the same time, reliance on the partners that help manage it grew. According to a Global Business Travel Association survey last month, 52 percent of more than 300 travel buyers said their organizations’ reliance on travel management companies for service and support…
Airline distribution expert Cory Garner last week contemplated whether or not “product-based” airline displays were compatible with the indirect distribution channel favored by corporate travel programs. It’s very difficult, he said, and getting it done requires “a lot of alignment and consultation amongst the various stakeholders.” Those are not hallmarks of the historical relationships between…
Steve Singh of Concur fame is back in corporate travel as chair of a Bay Area startup called Spotnana, which is due to reveal itself this week. Also involved are entrepreneur and travel risk management veteran Johnny Thorsen, travel management company disruptor Sarosh Waghmar and former SAP Concur sales executive Bill Tillman. In response to…
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