Wyndham Worldwide

It Costs $30 And Saves Lives. Why Don’t Many Hotels Install Carbon Monoxide Alarms?

Travel risk management pros vetting hotel safety often examine on-site security personnel and resources, crime rates in the surrounding areas and, more recently, hygiene protocols. Fire safety also is a big item, but requirements for carbon monoxide detectors vary across jurisdictions and hotel brands. They are not mandated for Airbnb hosts unless they’re listing in…

Hotels Reconstitute, Restore Brand Standards With Business Travelers In Mind

Hotel executives say they are reconsidering and reinstating brand standards, potentially impacting business traveler expectations and corporate sourcing.  Brand standards govern the responsibilities of property owners and operators. Ranging from design, maintenance and renovations to operations, amenities and customer services, they support consistent experiences and define brands. Prominent among them are specifications for food and…

HRS Approach To 2021 RFPs Annoys Chains, Recalls Questions About Contracting With Brands Or Properties

HRS tested the patience of some hoteliers with a decision to direct client requests for proposals to individual properties rather than brand representatives.  According to sources in hospitality, the approach caused confusion and threatened brand value by disintermediating national account managers. In some cases, HRS agreed to revert after high-level talks. Asking not to be…

Feeling The Burn, Travel Suppliers Focus On Cash And Cost Cuts

Lodging and transportation companies lost money in the first quarter and they’re losing more during the second. What matters now is shoring up liquidity and improving cash burn for the second half of the year and into 2021. To bolster reserves, suppliers are taking out loans, tapping into credit facilities, cutting spending and reducing workforces….

Wyndham Executive: Don’t Want Direct Bookings? Don’t Reimburse For Them

Wyndham Worldwide has made fewer headlines on book-direct programs than some competitors, but it has one too. Asked in an interview how companies should respond when these campaigns impact support for managed travel programs, an exec last week offered what some may see as an insensitive or unrealistic answer: non-reimbursement. Reading it there makes it seem…

Global Climate Deal, Corporate Citizenship Drive Travel Sustainability

After decades of hesitation, the business world has embraced climate protection. More companies than ever are taking stock of the environmental impact of their employee travel and working to reduce it. Videoconferencing and more efficient ground transportation are among the more common means. Several organizations last month announced commitments in conjunction with the COP21 United…

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